Condition Monitoring Administrator

About the role

The Condition Monitoring Administrator builds and maintains our digital services for connected assets and maintains all records associated with new and existing contracts for monitored equipment services.

Responsibilities

• Provide operations support for the company’s technology infrastructure in the Product Support area
• Manage the technology usage and technology deployment to help meet the company’s needs and goals
• Backup and assist oil lab as needed
• Set up and maintain Vision Link groups and families
• Formulate repair solutions for equipment by monitoring fault codes, oil samples, Vision Link, and historical machine repairs
• Monitor all machines in Vision Link daily
• Escalate any machine productivity issues/alerts
• Produce and maintain all condition monitoring documentation – internal and external
• Oversee work orders and billing for the field lube, product link, and technology related jobs
• Exercise independent discretion regarding all work orders pertaining to product link technology installs
• Directly manage field lube technicians' time and availability
• Manage and maintain all active Vision Link subscriptions and billing, in excess of $250,000 annually
• Act as purchasing agent for all parts and additional services for all Product Link jobs based on current knowledge of machine status and historical data

Requirements

• High school diploma or GED
• 1 year administrative or clerical experience preferred
• Detail oriented, accurate, well organized, and able to work effectively under pressure
• Above average computer skills including Word and Excel
• Demonstrate the ability to learn and master various software systems that are key tools to perform duties
• Pro-active, problem-solving individual who is able to manage a varied workload with constantly changing priorities
• Excellent listening, verbal, and written communication skills
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Knowledge of MS Office and ability to operate a Windows-based computer
• Ability to meet expectations of the position with minimal guidance or supervision

Work Environment

• Frequently required to sit; use hands to finger, handle, or feel; and talk or hear
• Occasionally required to stand and walk
• Specific vision abilities required include close vision and distance vision
• Lifting up to 25 pounds, bending, standing, and walking are all considered essential functions
• The noise level in the work environment is usually quiet
• Required travel up to 10%