Concierge Security Monitor Coordinator

About the role

GardaWorld Security Services is seeking a Concierge Security Officer to work in a customer-focused environment. The ideal candidate will have a natural ability to engage with others, reassure, and inspire confidence. As a Security Officer – Concierge, there is a high focus on customer service, working with people on all shifts in environments such as office towers, hotels, and shopping centers.

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Prior Security, Military, Law Enforcement experience is a plus
• State license if required

Benefits

• Competitive hourly wage of $16
• DailyPay available for GardaWorld employees
• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Uniform provided at no cost
• Career growth opportunities

Pay and Schedule

Full-time, Monday through Friday, 3rd Shift, 10 p.m. to 6 a.m. in Louisville, KY