Jobs · Customer Service · Illinois

Concierge Residential Security PT -$19hr - 9AM-5PM Sun- Mon (Arlington Heights)

MFort Security Services · Arlington Heights, IL · 6 mo ago
Customer Service$19/hrFull-time

Position Summary

We are seeking a professional and reliable Concierge Security Officer to join our team as a concierge for a PT 1st shift position. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Key Responsibilities

  • Greet and assist residents, guests, and visitors in a friendly and professional manner
  • Enforce access control procedures and monitor visitor management systems
  • Observe, report, and document incidents, safety hazards, or suspicious activity
  • Carry out routine patrols of the property to ensure a secure and orderly environment
  • Monitor situational awareness and respond promptly to emergencies or concerns
  • Adhere to all company policies, post orders, and client procedures
  • Communicate effectively with property management, clients, team members, and contractors
  • Responsibly use company and client-provided equipment for security and monitoring tasks
  • Perform additional duties as required by site management or MFort supervisors

Qualifications

  • Must have a vehicle and be able to travel to Arlington Heights
  • Must be at least 18 years of age
  • High school diploma or GED required
  • Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
  • Minimum 2 years of residential concierge or front desk security experience
  • Strong customer service and communication skills
  • Able to multitask and remain composed under pressure
  • Capable of standing and walking for extended periods
  • Able to work independently with minimal supervision
  • Must pass a drug screening and background check

Schedule & Compensation

  • Shift: Sunday- Monday, 9:00 AM – 5:00 PM
  • Pay Rate: $19 per hour

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