Concierge - PRN

Location: Hillcrest Millard, 13225 Westwood Lane, Omaha, NE 68144

Starting Pay: $15.50+ per hour, depending on experience

About the role

Hillcrest Millard is West Omaha’s premier destination for post-acute rehabilitation and long-term care. This state-of-the-art community combines innovative therapy, exceptional hospitality, private accommodations, and quality care to help guests and residents recover, maintain independence, and feel supported in a welcoming environment.

Responsibilities

• Serve as a welcoming point of contact for guests, residents, families, visitors, vendors, and team members
• Manage incoming calls, visitors, and outside vendors in a friendly and professional manner
• Assist guests and residents with personalized services and daily requests
• Provide clerical and office support as needed
• Help create a positive first impression for everyone entering the community
• Maintain accurate logs, records, and communication as directed
• Support the leadership team and other departments with administrative tasks
• Respond to guest, resident, and family needs timely, positively, and professionally
• Help keep lobby and front desk areas clean, organized, and welcoming

Requirements

• High school diploma or equivalent preferred
• Previous administrative, receptionist, customer service, or senior living experience preferred
• Strong customer service, communication, and organizational skills
• A friendly, dependable team member who enjoys helping others
• Ability to stay calm, flexible, and professional in stressful situations
• Strong attention to detail and ability to work in a fast-paced environment
• Comfort using technology and resources efficiently
• Ability to speak, read, and write English
• STAR mentality: Selfless, Tough, Accountable, Respectful

Benefits

Hillcrest Health & Living offers a supportive team environment where your work matters. As a Concierge, you help support our mission of inspiring people to live their best lives by creating a welcoming, helpful, and professional experience for guests, residents, families, and team members.