Concierge - Part Time, Weekends

About the role

BLT is seeking an outgoing, customer service-focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team with plenty of opportunity to develop strong relationships and build your career. This is a part-time position located in Stamford.

Responsibilities

• Oversees the provision of all services at the front desk of the luxury residential building.
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner.
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manages key insurance policy, and controls keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Performs additional tasks and clerical duties as assigned by supervisor.

Requirements

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office.
• High school diploma or GED; College education preferred.
• Ability to work weekends.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol.

Physical Requirements

• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Ability to stand, walk, bend, and reach throughout the shift.

Schedule

2:30pm–11:00pm