Concierge (Part time)

About the role

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk.

Responsibilities

• Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
• Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
• Conducts tours and ensure that model rooms are ready and available for viewing
• Ensures that front desk and other common areas are clean and stocked

Requirements

• Excellent customer service skills
• Strong organizational skills
• Previous experience in a similar role (preferred)

Work environment

Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.

Associate support and growth opportunities

Associate support available includes: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount. In addition to competitive pay, hundreds of associates are promoted each year, and we conduct annual performance evaluations with raises.

Company snapshot

Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Schedule and bonus opportunities

This is a part-time position, Sundays from 1:30 pm - 6 pm. Bonus opportunities include employee referrals, employee of the month/year, and resident tour (move-in) incentives.