Concierge (Part Time)

About the role

As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

Responsibilities

• Greeting all residents and visitors with a warm smile
• Ensuring residents are provided with a high standard of customer service
• Problem solving
• Diffusing sticky situations

Requirements

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to safely receive, store, and handle standard packages received from couriers and carriers
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Qualifications

• At least one year of direct/in person Customer Service Experience is required
• Excellent written and oral command of the English language is necessary
• Previous experience with strata buildings is an asset
• Mandarin and Cantonese will be an asset

Benefits

• Access to Employee Assistance Program (as a part-time associate)

Pay