concierge Overnight 11p-7a

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

About the role

As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.

Responsibilities

• Conduct routine security patrols throughout the community using a golf cart.
• Remain at the front desk during overnight hours to monitor the community and respond to resident needs.
• Monitor entrances, common areas, and building activity to help ensure the safety and security of residents, visitors, and staff.
• Follow all company policies, safety procedures, and confidentiality requirements.
• Complete required overnight logs, incident reports, and shift communication notes.
• Answer incoming telephone calls after hours and direct emergency calls appropriately.
• Maintain the front desk and lobby in a clean and organized condition.
• Collect and dispose of trash from designated areas throughout the community.
• Perform routine property checks and report maintenance, safety, or security concerns.
• Respond promptly to resident requests, emergencies, and after-hours situations, notifying the appropriate manager or emergency services when necessary.
• Perform other duties as assigned.

Requirements

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Schedule

Full-time, Monday–Friday, 11 p.m.–7 a.m., with rotating weekends if needed.

Location

21902 Franklin Park, San Antonio, TX 78259

Benefits

• Competitive wages.
• Early access to earned wages before payday.
• Flexible scheduling options with full-time and part-time hours.
• Paid time off and holidays (full-time).
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time).
• 401(k) with employer match.
• Paid training.
• Opportunities for growth and advancement.
• Employee Assistance Program.

Why Join Us

Discovery Senior Living earned coveted Great Place to Work Certification for 2025–2026. A large part of what makes Discovery different is our willingness to embrace change, ensuring the lifestyle we offer residents is the greatest value proposition in the marketplace. Our culture and values—TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK, and CREATIVITY—foster innovation and success.