Concierge - Limelight Aspen - Winter

Position Summary

The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings.

Essential Job Functions/Key Job Responsibilities

• Recommend and book activities for guest’s ability/skill level and interest
• Check guests in or out of hotel in accordance with procedures
• Record any guest complaints or problems and notify appropriate staff individuals
• Aid with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
• Cook with other departments daily needs or special requirements for all hotel guests
• Maintain cash bank and for daily settling of cash bank
• Comply with all policies and procedures for the Concierge Department as well as Aspen One
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand

Qualifications

• High School Diploma or GED required, bachelor's degree preferred
• 1 year of concierge or customer service experience required

Job Benefits

• Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks