Concierge/Front Desk (PRN)

About the Company

At Monarch Communities and Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

This is a per diem, non-exempt, hourly position reporting to the Business Office Manager.

About the Role

Provides a positive first impression to all who enter the community. Offers an overview of community information for inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Requirements

• Frequently required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell
• Must lift or carry up to 25 lbs using proper body mechanics

Requirements

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Pay

$16.50 - $17.50 per hour

Schedule

Per diem, as needed. Shifts available: 8:00 AM – 3:00 PM and 3:00 PM – 8:00 PM.

Benefits

• Flexible schedule
• On-the-job training
• Free parking