Concierge

Position Overview

The Plaza at Kaneohe is looking for a Concierge. You'll be the face of our community and the first impression for all visitors. This role is responsible for providing exceptional hospitality, managing front-desk communications, and supporting our marketing and sales efforts to create a warm, inviting atmosphere for potential residents and guests.

Responsibilities

• Warmly greet potential residents, families, and visitors to set a positive for the The Plaza community.
• Manage internal and external calls, take accurate messages, and provide community information to support sales and marketing inquiries.
• Monitor the Bistro area to ensure refreshments are stocked, music is playing, and the space remains clean and welcoming.
• Perform general administrative and clerical duties to maintain smooth front-desk operations.

Qualifications

• A high school diploma or GED is required.
• Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills.
• You must have good judgment, problem solving and decision making skills as well as be an organized record keeper.
• Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications.

Benefits

• 100% Covered Medical, Vision, and Drug Insurance (Single Coverage)
• 401k plan with partial company match
• Monthly Bus Pass Reimbursement
• Discounted Employee Meals (Breakfast, Lunch, Dinner) for $3.00/Meal
• Tuition Reimbursement - up to $5,200
• Paid on the job training
• Plaza Life Wellness Programs - social and team building events paid by the company
• Internal growth opportunities - we love to promote within!

Pay & Schedule

• Pay starts at $17.00 per hour
• Shift: Sun & Mon - 7am-1pm

About the Role

We pride ourselves on creating a community where seniors thrive and team members feel valued. If you have a passion for hospitality and love making people smile, we want to hear from you!

Skills

• Excellent customer service
• Organizational and communication skills
• Good judgment, problem solving and decision making skills
• Proficiency in computer skills (Microsoft Outlook, Word, Excel)

Benefits

• 100% Covered Medical, Vision, and Drug Insurance (Single Coverage)
• 401k plan with partial company match
• Monthly Bus Pass Reimbursement
• Discounted Employee Meals (Breakfast, Lunch, Dinner) for $3.00/Meal
• Tuition Reimbursement - up to $5,200
• Paid on the job training
• Plaza Life Wellness Programs - social and team building events paid by the company
• Internal growth opportunities - we love to promote within!

Contact Information

To apply, please visit our website at: www.theplazaassistedliving.com or contact Human Resources at: 808-628-7266