Concierge

Schedule

Part-time, approximately 12-14 hours per week. Includes every other weekend and rotating weekday shifts. Most shifts are 4-6 hours and may include: 3:00 pm-7:00 pm on weekdays; 7:00 am-1:00 pm or 1:00 pm-7:00 pm on Wednesdays and weekends.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical.
• You will need to be able to work with potential residents, current residents, family members, and team members.

Benefits

Full-time team members are eligible for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.