Concierge

About the role

In this position, you will serve as the welcoming face of our community, ensuring a positive experience for visitors, residents, and their families.

Schedule

Full-time, Monday through Friday, 7:00 AM to 3:00 PM.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Requirements

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service preferred.
• Strong technology skills.
• Self-motivated, organized, and professional.
• Able to work independently and handle multiple tasks simultaneously.
• Excellent communication skills for interacting with potential residents, current residents, family members, and team members.

Benefits

• Eligibility for medical, dental, and vision insurance (full-time team members).
• Life insurance and other voluntary insurance options.
• 401(k) retirement plan participation (all team members).
• Paid time off and holiday pay (all team members).
• Access to Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourages all team members to be fully vaccinated against COVID-19, though it is not a requirement for employment.