Concierge

Location: Stamford, CT Position Summary BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team, providing superior customer service, and possessing detailed knowledge of company policy and procedures. They perform essential functions as they relate to the maintenance and accessibility of the building. Schedule: Monday-Friday 6:00am-2:30pm or 2:30-11pm Duties And Responsibilities Of The Concierge Oversees the provision of all services at the front desk of the luxury residential buildingPromptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely mannerAssists residents with move-in and move-out procedures.Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.Adheres to emergency key procedures, manage key insurance policy, and control keyboard.Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.Additional tasks and clerical duties as assigned by supervisor Qualification And Requirements Of The Concierge 1+ year experience as a concierge, or 2+ years’ experience in a hospitality roleMust demonstrate commitment to deliver outstanding customer serviceSelf-motivated, trustworthy, and works with limited supervision. Ability to set priorities, handle multiple tasks, and meet deadlines. Strong interpersonal and communication skillsProficient in Microsoft Office High school diploma or GED, College education preferred.Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol Physical Requirements Of The Concierge Must be able to lift and carry packages over 25 lbs on a regular basis.Ability to stand, walk, bend, and reach throughout the shift. Compensation & Benefits Competitive Pay of $18-20/hrMedical, dental, and vision insurance401(k) with company matchPaid time off and holidaysTuition Reimbursement programEmployee housing Discount at BLT-owned properties BLT is an equal opportunity employer Powered by JazzHR