Concierge

When you work at Clarendale Six Corners, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

About the role

Clarendale Six Corners is recruiting for a hospitality-focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Requirements

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Culture

The community embraces a Culture of Hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Schedule

Part-time opportunity, must be flexible to work a variety of shifts including some weekend hours. Shift options include 7:00am-3:30pm, 3:30pm-8:00pm, and 12:00pm-8:00pm.

Pay

Starting at $18.50/hour.

Benefits

• 401k plan with employer match.
• Dental Insurance.
• Health Insurance.
• Vision Insurance.
• Life Insurance.
• Paid Time Off (full-time employees).
• Daily Pay.
• Free Employee Parking.
• Discounted Meals.
• Tuition Reimbursement Program.