Concierge

About the role

Join Bellingham at West Chester and be part of an extraordinary company investing in the future of senior living. As a polished, hospitality-focused Concierge, you’ll multitask in a fast-paced environment, serving as the first point of contact for residents, guests, prospective residents, employees, suppliers, vendors, and outside service providers.

Responsibilities

• Provide professional telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served.
• Prevent difficult situations from escalating.
• Accept delivery packages and notify residents of their arrival.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager and other departments with projects and assignments.

Requirements

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Adaptability to other software systems for data entry.
• Excellent telephone communication skills.
• Willingness to contribute ideas for a smooth-running Concierge Desk.
• High-level customer service skills.

Benefits

• 401k plan with employer match.
• Dental Insurance.
• Health Insurance.
• Vision Insurance.
• Life Insurance.
• Paid Time Off.
• Daily Pay.
• Employee Assistance Program.

Schedule

Full-time day shift opportunity.