Concierge

About the Role

Aegis of Callahan House is looking for a Concierge to provide exceptional customer service to residents, guests, and families.

Schedule

• Part-time, 15–19 hours per week
• Mondays & Fridays: 9:30a–1:30p
• Tuesdays: 9:30a–5:30p

What We Offer

• Defined growth opportunities
• Flexible schedules
• Vacation + sick pay + appreciation days
• Medical/dental/vision
• 401K

Responsibilities

• Greet and direct visitors, families, residents, and employees to the right person or place while providing exceptional customer service
• Answer all phone calls in a professional manner and handle the front desk and all assigned duties
• Coordinate medical appointments and family outings with Care and Nursing Staff
• Support the smooth operation for the Marketing Department and Office Manager
• Develop in-depth familiarity with the community layout and employees’ responsibilities

Qualifications

• Compassionate and positive attitude
• Ability to remain calm and think quickly under stressful situations
• Preferred previous experience working as a Receptionist/Concierge and/or in a supervisory role
• Sensitivity to resident needs and the ability to build positive relationships
• Display a desire to exceed expectations with every interaction
• Must be willing to take a 2-step TB test

Pay

USD $21.00/Hr.