Concierge Associate in the Waltham area, Full-Time and Part-Time 3:00pm-11:00pm (Jeremiah)

Job Overview

Job Skills / Requirements

Northeast Security, Inc. is seeking Security Concierge Officers for premiere Class A buildings in Waltham.

Pay Rate: $21.05/hour

Schedule: Monday-Friday 3:00pm-11:00pm

• Role offers parking on-site
• Must have a valid driver's license and be able to pass a 5-year driving record check

Security Concierge Responsibilities

• Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.
• Concierge will need to uphold the client’s appearance and culture at all times along with making guests feel welcomed and approachable.
• Must keep a professional appearance.
• Must remain on post at all times.
• Positive phone demeanor and superior written and verbal communication skills are essential.
• Must have a service-oriented mindset and be capable of making every guest feel valued.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Ensure that assigned security personnel are kept up-to-date on any modifications to procedures, policies, or regulations.
• Assume other duties as required by either Client or Northeast Security, Inc.

Security Concierge Skills

• Excellent customer service skills and service delivery orientation
• Client Management Skills
• Strong Leadership skills
• Strong attention to detail
• Strong written and verbal communication skills
• Able to show responsibility and friendliness towards clients and residents
• Strong professionalism
• Able to solve conflict/problem solve
• Maintain the highest ethical and professional standards
• Must be able to multi-task and self-manage in a dynamic environment
• Must be knowledgeable of all company policies and procedures
• Maintain effective relationships with all levels of the company and client organizations

Security Concierge Requirements

• Customer Service Experience required
• Minimum of 1-year of Security experience required
• Neat and professional appearance
• Dependable means of transportation
• Able to communicate clearly and effectively in English (both written and verbal)
• High School Diploma/GED Equivalent
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings
• Valid Driver's License and clean driving record of three years or more is required
• Must be at least 18 years of age

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan

Additional Information

This is a Full and Part-Time position

2nd Shift, Weekends