Concierge and Barista

Arthur is more than a place to live—it is a sophisticated lifestyle experience in the heart of Boise. From elevated amenities and exceptional service to thoughtfully designed spaces and an unforgettable atmosphere, Arthur sets a new standard for luxury living.

About the role

We are looking for an energetic, polished, and hospitality-driven Barista & Resident Concierge to help bring the Arthur experience to life. This unique position combines the warmth and creativity of a boutique café with the personalized service of a luxury hotel. The shift schedule will be 4 pm to 12 am and may include weekends.

Responsibilities

• Manage the front desk and cleanliness of the front lobby.
• Provide coffee and barista services including preparing coffee, specialty lattes, and espresso for residents and guests.
• Monitor security cameras, walk property, and adhere to all security protocols.
• Maintain situational awareness to identify suspicious activity, safety hazards, and security concerns.
• Enforce access control and visitor management.
• Assist in planning and attending resident events.
• Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors, and visitors as needed.
• Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
• Receive, log, and distribute packages for residents.
• Other duties as assigned.

Requirements

• A high school education or equivalent is required. A college degree or equivalent is preferred.
• Working knowledge of Word, Excel, as well as Internet Explorer.
• Excellent interpersonal, motivational, writing, management, and leadership skills.
• Outgoing, friendly personality.
• Good organizational skills, follow-up, and follow-through.
• Marketing and budgeting experience.
• Ability to handle multiple tasks at one time.
• Exceptional communication, customer service, and people skills.
• Self-motivated; can work independently.
• Detail-oriented.
• Hotel, hospitality, or other service experience a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical benefits package.
• Retirement savings plan with company match.

Schedule

4 pm to 12 am, may include weekends.