Concessions Supervisor - University of Tennessee

About the role

The Concessions Supervisor is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Aramark Sports + Entertainment provides food & beverage services for the University of Tennessee Athletics Department and venues, including: Athletics events, concerts & special events, and catering services. Our team is dedicated to providing immersive and captivating F&B experiences for fans, students, and alumni at one of the most iconic programs in collegiate sports, supporting a leading Athletics Department. Tennessee Athletics strives to lead the way in college sports. They are motivated to enhance fan experience and provide innovation in all areas, including food & beverage. Many extensive renovations & development projects are underway & upcoming for multiple venues, including Neyland Stadium, one of the largest stadiums in the world.

Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs
• Replenishes food items and ensure product is stocked to appropriate levels
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
• Ensures security of company assets

Qualifications

• Previous supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to acquire food safety certification
• Must be able to work independently with limited supervision
• Demonstrates excellent customer service skills

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).