Concessions Supervisor, Comerica Park
Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Comerica Park in Detroit, Michigan.
About the role
As a Concessions Supervisor, you will lead team members to provide exceptional guest service in a fast-paced game day environment.
Pay
$18.00 - $21.00 per hour
Benefits
All team members receive:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Employee assistance program
- Tuition and/or professional certification reimbursement
Responsibilities
- Assign duties to scheduled team members
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Verify daily and end-of-month inventory counts for designated areas
- Train new stand employees on concessions operations, including POS system use
- Ensure concessions stands are stocked during and after games; order supplies as needed
- Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Requirements
- Experience working in a restaurant is required
- Minimum of 1 year of supervisory experience preferred
- Ability to implement rules and direct employees
- Ability to anticipate and fulfill guest needs in a fast-paced environment
- No college degree required
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift up to 35 pounds occasionally
- May be required to work outdoors or in variable temperatures, depending on the season
Schedule
Days (seasonal)
About Us
Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Our chefs create a unique dining experience at the exclusive Tiger Club with a full view of the field, offering an extensive menu with an emphasis on Detroit-inspired fare for every game.
With over 100 years of history, Delaware North is a family-owned company with global operations in iconic sports arenas, national parks, casinos, and more. We offer career opportunities in restaurants, hotels, sports, gaming, operations, and retail, investing in your growth and helping you achieve your career goals.