Concessions Supervisor

Location: WASHINGTON STATE FERRIES - SEATTLE, WA - 93190001

About the role

Workdays/shifts: Varying shifts, days/hours (open availability preferred).

Responsibilities

• Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable.
• Assign staff to concession locations and adjust coverage based on volume and operational needs.
• Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments.
• Address guest concerns promptly and escalate issues to management as needed.
• Serve as a key link between frontline teams and unit leadership.
• Maintain speed of service, safety, cleanliness, and adherence to company policies across all assigned concession locations.

Requirements

• High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event-based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

Qualifications

• Frequent lifting and moving up to 35 pounds and occasionally lifting and moving up to 40 pounds.

Skills

• Ability to work in fast-paced, high-volume environments.

Benefits

• Flexible and supportive work environment.
• Access to ongoing training/development and advancement opportunities.
• Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.

Pay

$26.00 per hour - $27.00 per hour

Schedule

Varying shifts, days/hours (open availability preferred).