Concessions Stand Attendant Part-Time

Pay

Starting Pay: $11.00+/hr.

Schedule

Variable shifts; part‑time; includes late evenings, weekends and holidays as dictated by business needs.

About the Role

Under the direction of the theatre management team, the Concessions Attendant provides support in the theatre, ensuring a very high level of guest satisfaction and cleanliness. Tasks are performed in a friendly, courteous, helpful, timely, and professional manner. This position reports to a member of the theatre management team or the General Manager (reporting may vary by location).

Responsibilities

• Complete transactions by greeting each guest, identifying requests, processing loyalty transactions, and thanking the guest.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign‑ups, suggestive selling, upselling, and sampling.
• Operate point‑of‑sale terminals and make accurate change.
• Prepare food and beverage orders while following company food‑safety policies and local regulatory requirements.
• Fill online concession orders and prepare them for pickup.
• Perform daily concession maintenance duties, including stocking.
• Follow safe‑use instructions for all chemicals and cleaning materials.
• Clean and sanitize the concession stand and beverage areas for guests and associates.
• Monitor and communicate social‑distancing guidelines.
• Ensure guest service is friendly, helpful, and fast.
• Answer guest questions and resolve concerns.
• Uphold Marcus Theatres’ high standards and execute company‑wide programs.
• Assist with other functions as instructed by the General Manager or a member of the management team.

Requirements

• Strong interpersonal, verbal, and written communication skills.
• Willingness and motivation to learn new skills and tasks as industry demands change.
• Flexible and accessible work schedule that includes late evenings, weekends, and holidays.
• Ability to work in a high‑volume, fast‑paced, team environment.
• Passion for delivering unparalleled hospitality and high‑quality food & service.
• Ability to follow all cleanliness, sanitation, and personal‑hygiene practices mandated by the company and local regulatory agencies.

Physical Requirements

• Frequent sitting, talking, hearing, and use of hands to handle objects, tools, or controls.
• Standing and walking required.
• Occasional lifting or moving of up to 35 lb.
• Close vision and ability to adjust focus.
• Wearing a face mask is required during scheduled working hours.
• Work performed in a theatre environment with moderate to high noise levels and occasional loud conditions.
• Reasonable accommodations may be made for individuals with disabilities.

Education

No minimum education required.

Benefits

• Free movies.
• Amazing growth opportunities within Marcus Theatres.