Concessions Shift Leader

Responsibilities

• Prepare and assemble food and beverage items for both Edible (cold) and Roti (hot) offerings.
• Greet customers with enthusiasm and provide knowledgeable, friendly customer service.
• Operate point-of-sale (POS) systems accurately and efficiently.
• Absorb and assist with opening, stocking, and setup before events.
• Absorb and assist with receiving and stocking food deliveries, ensuring all items meet quality and safety standards.
• Label, date, and rotate inventory using the FIFO (first-in, first-out) method to ensure freshness.
• Maintain cleanliness and organization of workstations, carts, and equipment.
• Follow all food safety, sanitation, and stadium policies and procedures.
• Support smooth closing operations, including breakdowns, cleaning, and inventory counts.
• Flex between Edible and Roti stands as needed, based on event flow.

Requirements

• Must be at least 18 years old and legally authorized to work in the United States.
• Availability required for nights, weekends, and stadium event shifts.
• Previous experience in food service, customer service, or as a cashier is preferred.
• Proven ability to work in a fast-paced team environment, including concession or stadium settings.
• Comfortable supporting both Edible & Roti brands and rotating between food prep, customer interaction, and cashier duties.
• Strong commitment to guest satisfaction through high-quality customer service.
• Dependable and punctual, with a track record of accountability in hourly or part-time roles.
• Brings positive energy and enthusiasm to game day operations and live event environments.
• Physical Requirements: Stand for long periods of time and be able to actively engage physically with guests. Ability to stand, walk, stoop, kneel, crouch, or crawl. React with physical and mental alertness in emergency situations. Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day. Ability to lift up to 30 lbs and stand for extended periods.