Jobs · Business Development · Illinois

Concessions Attd, PT

Marcus Theatres · O'Fallon, IL · 2 wk ago
On-siteBusiness Development$15/hrPart-time

Starting pay: $15/hr. Part-time position with variable shifts.

About the role

The Concessions Attendant provides support in the theatre, ensuring high levels of guest satisfaction and cleanliness. This position reports to a member of the theatre management team or General Manager.

Responsibilities

  • Greet guests, identify requests, complete loyalty transactions, and thank guests
  • Sell food and beverage items at the concession stand
  • Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling
  • Operate point-of-sale terminals and make accurate change
  • Prepare food and beverage orders while following company food safety policies and local regulations
  • Fill online concession orders and prepare for pickup
  • Perform daily concession maintenance duties, including stocking
  • Follow instructions on safe use of chemicals and cleaning materials
  • Clean and sanitize the concession stand and beverage areas
  • Monitor and communicate social distancing guidelines
  • Provide friendly, helpful, and fast guest service
  • Answer guest questions and resolve concerns
  • Uphold company standards and execute company-wide programs
  • Assist with other functions as instructed by management

Requirements

  • Strong interpersonal, verbal, and written communication skills
  • Willingness and motivation to learn new skills and adapt to industry changes
  • Flexible work schedule, including late evenings, weekends, and holidays
  • Ability to work in a high-volume, fast-paced, team environment
  • Passion for delivering unparalleled hospitality and high-quality food and service
  • Ability to follow cleanliness, sanitation, and personal hygiene practices as mandated by the company and local agencies

Physical Requirements

  • Frequently required to sit, talk, hear, and use hands to handle objects, tools, or controls
  • Required to stand and walk
  • Must occasionally lift and/or move up to 35 lbs
  • Close vision and ability to adjust focus
  • Wearing a face mask is required during scheduled working hours

The work environment is a theatre with moderate to high noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

  • Free movies
  • Amazing growth opportunities

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