Concession Supervisor

Responsibilities

• Provide positive customer service through the day-to-day operation of the concession.
• Food & Beverage preparation, point of sale and delivery to the expectations, guidelines and policies of the organization.
• Department safety
• Active participant in concession staff hiring
• Training and development of new & existing teammates
• Provides coaching & discipline to teammates, as necessary
• Maintains and exceeds Health, Safety and Sanitation standards as prescribe by the codes / legislation governing the operation.
• Maintains proper inventory levels and controls
• Maintains and supplies of accurate information in regard to weekly & monthly cost reporting.
• Assists Facility management with budget forecasting and projections
• Facilitates staff meetings and ongoing training sessions
• Maximizes sales via menu specials, banquets, birthday parties, and other events
• Works with Facility Management team on special projects and personal development.

Qualifications

• Working knowledge of the Squirrel Point of Sale System (where appropriate).
• Candidate must be able to work flexible hours and weekends.

Experience and Education

• Minimum 3 years experience in the concession/kitchen supervisory or management field.
• Knowledge of Microsoft Office software.
• Where required, Provincial or State recognized safe food handling certification.