Concept Attendant - Theo & Betty's - Paine Field Airport- Part- Time & Full Time

About the role

A Theo & Betty’s Associate is a versatile, customer-focused team member responsible for delivering high-quality service in a fast-paced airport environment. This role combines barista duties, cashiering, food preparation (including made-to-order sandwiches), and general concept attendant responsibilities. The ideal candidate is friendly, efficient, detail-oriented, and committed to providing an exceptional guest experience for all travelers.

Responsibilities

• Guest Service
  • Greet guests warmly and provide prompt, attentive, and accurate service.
  • Answer questions about menu items, ingredients, and specials.
  • Maintain a clean, organized, and welcoming service environment at all times.
• Barista Duties
  • Prepare and serve a variety of coffee and espresso beverages to standard.
  • Operate commercial espresso machines, grinders, and related equipment.
  • Ensure beverage quality, presentation consistency, and adherence to recipes.
• Cashier & Point-of-Sale
  • Accurately process transactions using the POS system.
  • Handle cash, credit card, and mobile payments responsibly.
  • Follow all cash-handling and loss-prevention procedures.
• Food Preparation
  • Prepare sandwiches, pastries, and other food items according to brand guidelines.
  • Follow all food safety, sanitation, and portion-control standards.
  • Assist with restocking food and beverage items throughout the shift.
• Concept Attendant & Operational Support
  • Set up and maintain product displays and grab-and-go areas.
  • Assist with opening and closing duties, including cleaning and restocking.
  • Ensure compliance with all health, safety, and sanitation policies.
  • Receive and properly store deliveries as needed.

Requirements

• Previous barista, cashier, or food service experience preferred but not required.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced, high-traffic environment.
• Must be able to stand for extended periods and lift up to 30 lbs as needed.
• Ability to work a flexible schedule, including early mornings, weekends, and holidays.
• Ability to read, write, and understand English.
• Airport Requirements
  • Must be able to obtain and maintain a Paine Field Airport Security Badge.
  • Must successfully pass an extensive TSA-compliant background check, including fingerprinting.
  • Must comply with all Port of Everett / airport security rules and protocols at all times.

Work Environment

This position operates inside a secure airport environment with consistent interaction with travelers, airport personnel, and fellow team members. The role requires adherence to strict security and service standards.