Computing Account Manager

Key Responsibilities & Accountabilities

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods.
• Gain a clear understanding of customers’ business requirements.
• Respond to and follow-up sales enquiries using appropriate methods.
• Procure product in accordance with customer requirements and Company guidelines.
• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
• Attend and present at customer meetings, representing the Company in a professional manner at all times.
• Identify and report market and customer trends.
• Identify and qualify new business opportunities.
• Present and promote the Company to prospective customers, representing the Company in a professional manner at all times.
• Observe competitor activity and gather intelligence.
• Liaise with global business units to maximize overall Company sales opportunities.
• Ensure all sales administration is completed to a high standard and in a timely manner.
• Maintain and update customer database.
• Conduct and report account planning strategies when required.
• Attend industry functions when required.