Computer Operator, Linux

Key Responsibilities

• Monitor and operate high performance computing (HPC) systems and supporting infrastructure
• Provide first-level technical support and issue resolution for NAS users
• Perform system monitoring, triage issues, and escalate to appropriate support teams
• Execute basic system administration tasks and user account management
• Develop scripts and tools to automate repetitive operational tasks
• Communicate system status and issues with operations and engineering teams
• Conduct physical inspections of computing systems across multiple facilities
• Manage tape library media and storage operations

Basic Qualifications

• A High School Diploma + 3 years relevant experience, OR
• An Associate’s Degree (technical field preferred) + 0–1 year experience, OR
• A Bachelor’s Degree in a technical or natural science field.

• U.S. Citizenship required; must be able to pass NASA background checks
• Foundational IT knowledge through education or experience
• Strong customer service skills in a technical environment
• Excellent communication and problem-solving abilities
• Ability to work in a 24/7/365 shift-based environment

Preferred Qualifications

• Bachelor’s Degree in Computer Science or related field
• Experience with Linux command line or Linux certifications
• Programming or scripting experience (e.g., Python, Bash, C, C++, Java, Perl, Ruby, Fortran)
• Prior help desk or technical support experience

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k) plan
• Tuition reimbursement / education assistance
• Paid time off (PTO) and holidays

Why Join Us

• This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT experience to gain exposure to cutting-edge supercomputing environments.
• ASRC Federal offers career growth, hands-on training, and the chance to support mission-critical NASA operations.

About the Role

• On-site Control Room Analyst in Mountainview, CA to support the NASA Advanced Supercomputing (NAS) facility
• Entry-level role in High Performance Computing (HPC), Linux systems, and technical operations within a mission-critical environment
• Flexible scheduling options available, along with a full benefits package

Schedule

• 24/7 operations role
• Candidates must be flexible to work 2nd shift (2:00 PM – 10:30 PM), 3rd shift (10:00 PM – 6:30 AM), or other assigned schedules

Pay

An hourly pay rate of $24.04 is offered.