Computer Operator 3
Wright State University · Dayton, OH · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections only if content present. Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
Given posting: Title: Computer Operator 3. Already shown elsewhere, we should not repeat title as heading.
We need sections: About the role (Job Summary/Basic Function). Responsibilities (Essential Functions And Percent Of Time). Requirements (Minimum Qualifications). Qualifications (Preferred Qualifications). Skills (maybe from qualifications? Could combine). Benefits, Pay, Schedule: we have schedule info: regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include combination of shifts... So we have schedule content. Pay: Minimum Annual Or Hourly Rate Salary Band: CS17. That's pay info. Benefits: none explicit. So we should not create Benefits section unless posting actually states them. No benefits mentioned, so omit Benefits.
We need to preserve all substantive info. Remove boilerplate: EEO statement, Job Category, Department, EEO number, Position FTE, etc. Also remove Special Instructions to Applicants (First Consideration Date, Closing Date, link). Also remove copyright, posted by, etc.
We need to output only HTML fragment, no /, no markdown fences.
Structure: maybe:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should separate schedule into its own section. The About the role should be job summary only, not schedule. So we need to extract schedule from the Job Summary sentence: "The regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include a combination of shifts and scheduling changes to cover closures, vacation and/or sick leaves." That belongs in Schedule section.
Thus About the role: just the job summary without schedule sentence.
Let's parse:
Job Summary/Basic Function: "This position works under the general direction and in accordance with broad operating policies, using independent judgment to operate multiple complex computer systems and associated equipment within the Data Center. This person monitors console/system activities, performing high level problem analysis and resolution."
That's it.
Now Responsibilities: Essential Functions And Percent Of Time (list with percentages). We need to preserve all details. Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
Given posting: Title: Computer Operator 3. Already shown elsewhere, we should not repeat title as heading.
We need sections: About the role (Job Summary/Basic Function). Responsibilities (Essential Functions And Percent Of Time). Requirements (Minimum Qualifications). Qualifications (Preferred Qualifications). Skills (maybe from qualifications? Could combine). Benefits, Pay, Schedule: we have schedule info: regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include combination of shifts... So we have schedule content. Pay: Minimum Annual Or Hourly Rate Salary Band: CS17. That's pay info. Benefits: none explicit. So we should not create Benefits section unless posting actually states them. No benefits mentioned, so omit Benefits.
We need to preserve all substantive info. Remove boilerplate: EEO statement, Job Category, Department, EEO number, Position FTE, etc. Also remove Special Instructions to Applicants (First Consideration Date, Closing Date, link). Also remove copyright, posted by, etc.
We need to output only HTML fragment, no /, no markdown fences.
Structure: maybe:
About the role
This position works under the general direction and in accordance with broad operating policies, using independent judgment to operate multiple complex computer systems and associated equipment within the Data Center. This person monitors console/system activities, performing high level problem analysis and resolution. The regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include a combination of shifts and scheduling changes to cover closures, vacation and/or sick leaves.
But schedule info could go under Schedule section. However the About the role includes schedule; we could keep schedule info in Schedule section separate. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should separate schedule into its own section. The About the role should be job summary only, not schedule. So we need to extract schedule from the Job Summary sentence: "The regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include a combination of shifts and scheduling changes to cover closures, vacation and/or sick leaves." That belongs in Schedule section.
Thus About the role: just the job summary without schedule sentence.
Let's parse:
Job Summary/Basic Function: "This position works under the general direction and in accordance with broad operating policies, using independent judgment to operate multiple complex computer systems and associated equipment within the Data Center. This person monitors console/system activities, performing high level problem analysis and resolution."
That's it.
Now Responsibilities: Essential Functions And Percent Of Time (list with percentages). We need to preserve all details. Use - for list. Each bullet can contain the percentage and description.
We have multiple sections: Essential Functions And Percent Of Time (first part) and then "(cont'd)" and also "Non-Essential Functions and percent of time". Also "Working Conditions". We need to include all substantive info. The instruction: Use
- for any list of duties/requirements/benefits. So we can treat each responsibility as list item.
We should combine all essential and non-essential functions and working conditions into Responsibilities? Or maybe separate sections? The allowed headings are limited; we could put all under Responsibilities. That's fine.
Thus Responsibilities section will contain a
with items:
- 30% - Monitors and maintains the console activities for the systems residing in the main data center and remote locations including job scheduling, video monitoring, access control, data center infrastructure management and computer network monitoring. Handle administrative tasks from systems mentioned above. Understand escalation procedures as well as which problems require immediate escalation and escalate as required.
- 20% - Routinely review log reports of security software and determine which logs require immediate escalation.
- 15% - Perform duties such as hard drive removal/destruction, media shredding, paper stocking, check printing and scanning projects. Assist co-location clients with questions, troubleshooting, modifying equipment and picking up equipment from receiving, while providing excellent customer service. Be mindful of the clean room atmosphere policies when items are brought into the data center and periodically clean the floor and surfaces throughout the data center.
- 15% - Create, update and maintain the daily turnover log of shift activity and all incidents that occur, steps taken to resolve and the status updates. Ability to escalate incidents to the appropriate support team in a timely manner. Update and maintain documentation that is missing or outdated.
- 10% - Act as first response for environmental equipment emergencies including HVAC issues, water detection, fire suppression panels and physical security. Assists HVAC and Casualty Prevention in identification and follow up. Understand emergency procedures and policies.
- 5% - Maintain and guarantee physical security of the data center infrastructure by verifying and correctly registering visitors through the visitor management system while challenging unauthorized access and/or obtaining authorization from a proper source.
- 5% - Assist with special projects and other duties as assigned. Troubleshoot peripheral equipment such as printers, sealers, network switches and servers. Serve "on call" and resolve problems as needed.
- Non-Essential Functions and percent of time: (maybe we need to include but no percentages given? Actually heading "Non-Essential Functions and percent of time" but no details? The text shows just that heading then "Working Conditions". Might be missing details; we should not create filler. Since no specifics, we may omit that heading if no content. But we have Working Conditions details after that. So we can include Working Conditions as part of Responsibilities or maybe separate? Since only allowed headings, we could include Working Conditions as part of Responsibilities list item? Better to add a list item for Working Conditions.
Working Conditions: "Lifting up to 50 pounds; climbing ladders, physically capable of working under the raised floor, bending down to service lower mounted equipment. White noise environment. Clean room environment. Must navigate data center within 60 seconds to respond to Fire Suppression alarms and/or vacate area. Serves as an Essential Personnel for remaining on site or reporting in for duty during university closures or after hours."
We'll add as list item.
Now Requirements: Minimum Qualifications: "A high school diploma or GED and five years (FT) of related work experience, OR two years of post-secondary education and three years of (FT) related work experience. Excellent attention to detail to notice potential issues, escalation actions and to provide accurate documentation. Proficient in computer applications and incident workflows. Excellent customer service skills. Strong interpersonal, verbal and written communication skills."
We'll put as items.
Qualifications: Preferred Qualifications: list.
Skills: Could be derived from qualifications but we already have skills in Minimum Qualifications (attention to detail, etc.) and Preferred Qualifications. Could create a Skills section summarizing? But we should not invent. Since we already have those details in Requirements and Qualifications, we could omit Skills section to avoid duplication. However the instruction: Prefer a few substantive sections over many thin ones. We have About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule. That's six sections. That's fine.
Pay: Minimum Annual Or Hourly Rate Salary Band: CS17. We'll put as Salary Band: CS17.
Schedule: The regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include a combination of shifts and scheduling changes to cover closures, vacation and/or sick leaves.
We'll put as .
Now ensure we don't repeat job title as heading. Not include Job ID etc.
Now output HTML fragment.
Let's craft:
About the role
This position works under the general direction and in accordance with broad operating policies, using independent judgment to operate multiple complex computer systems and associated equipment within the Data Center. This person monitors console/system activities, performing high level problem analysis and resolution.
Responsibilities
- 30% - Monitors and maintains the console activities for the systems residing in the main data center and remote locations including job scheduling, video monitoring, access control, data center infrastructure management and computer network monitoring. Handle administrative tasks from systems mentioned above. Understand escalation procedures as well as which problems require immediate escalation and escalate as required.
- 20% - Routinely review log reports of security software and determine which logs require immediate escalation.
- 15% - Perform duties such as hard drive removal/destruction, media shredding, paper stocking, check printing and scanning projects. Assist co-location clients with questions, troubleshooting, modifying equipment and picking up equipment from receiving, while providing excellent customer service. Be mindful of the clean room atmosphere policies when items are brought into the data center and periodically clean the floor and surfaces throughout the data center.
- 15% - Create, update and maintain the daily turnover log of shift activity and all incidents that occur, steps taken to resolve and the status updates. Ability to escalate incidents to the appropriate support team in a timely manner. Update and maintain documentation that is missing or outdated.
- 10% - Act as first response for environmental equipment emergencies including HVAC issues, water detection, fire suppression panels and physical security. Assists HVAC and Casualty Prevention in identification and follow up. Understand emergency procedures and policies.
- 5% - Maintain and guarantee physical security of the data center infrastructure by verifying and correctly registering visitors through the visitor management system while challenging unauthorized access and/or obtaining authorization from a proper source.
- 5% - Assist with special projects and other duties as assigned. Troubleshoot peripheral equipment such as printers, sealers, network switches and servers. Serve "on call" and resolve problems as needed.
- Working Conditions: Lifting up to 50 pounds; climbing ladders, physically capable of working under the raised floor, bending down to service lower mounted equipment. White noise environment. Clean room environment. Must navigate data center within 60 seconds to respond to Fire Suppression alarms and/or vacate area. Serves as an Essential Personnel for remaining on site or reporting in for duty during university closures or after hours.
Requirements
- A high school diploma or GED and five years (FT) of related work experience, OR two years of post-secondary education and three years of (FT) related work experience.
- Excellent attention to detail to notice potential issues, escalation actions and to provide accurate documentation.
- Proficient in computer applications and incident workflows.
- Excellent customer service skills.
- Strong interpersonal, verbal and written communication skills.
Qualifications
- Ability to plan and direct work activities, to manage time effectively, and set priorities.
- Ability to troubleshoot and determine source of problems.
- Patient and flexible to adjust job responsibilities and schedules.
- Ability to maintain a positive relationship with customers and other vendors.
- A working knowledge of personal computers, computer networks and communications software.
- Experience with Physical Layer network documentation for patch cord installation and maintenance procedures.
- Basic network switch components and peripheral equipment.
- Entry level IT certifications such as: Splunk User, A+, Server+.
Pay
Salary Band: CS17.
Schedule
The regular 40-hour work week is a 2nd shift position
- for any list of duties/requirements/benefits. So we can treat each responsibility as list item.
We should combine all essential and non-essential functions and working conditions into Responsibilities? Or maybe separate sections? The allowed headings are limited; we could put all under Responsibilities. That's fine.
Thus Responsibilities section will contain a
- with items:
- 30% - Monitors and maintains the console activities for the systems residing in the main data center and remote locations including job scheduling, video monitoring, access control, data center infrastructure management and computer network monitoring. Handle administrative tasks from systems mentioned above. Understand escalation procedures as well as which problems require immediate escalation and escalate as required.
- 20% - Routinely review log reports of security software and determine which logs require immediate escalation.
- 15% - Perform duties such as hard drive removal/destruction, media shredding, paper stocking, check printing and scanning projects. Assist co-location clients with questions, troubleshooting, modifying equipment and picking up equipment from receiving, while providing excellent customer service. Be mindful of the clean room atmosphere policies when items are brought into the data center and periodically clean the floor and surfaces throughout the data center.
- 15% - Create, update and maintain the daily turnover log of shift activity and all incidents that occur, steps taken to resolve and the status updates. Ability to escalate incidents to the appropriate support team in a timely manner. Update and maintain documentation that is missing or outdated.
- 10% - Act as first response for environmental equipment emergencies including HVAC issues, water detection, fire suppression panels and physical security. Assists HVAC and Casualty Prevention in identification and follow up. Understand emergency procedures and policies.
- 5% - Maintain and guarantee physical security of the data center infrastructure by verifying and correctly registering visitors through the visitor management system while challenging unauthorized access and/or obtaining authorization from a proper source.
- 5% - Assist with special projects and other duties as assigned. Troubleshoot peripheral equipment such as printers, sealers, network switches and servers. Serve "on call" and resolve problems as needed.
- Non-Essential Functions and percent of time: (maybe we need to include but no percentages given? Actually heading "Non-Essential Functions and percent of time" but no details? The text shows just that heading then "Working Conditions". Might be missing details; we should not create filler. Since no specifics, we may omit that heading if no content. But we have Working Conditions details after that. So we can include Working Conditions as part of Responsibilities or maybe separate? Since only allowed headings, we could include Working Conditions as part of Responsibilities list item? Better to add a list item for Working Conditions.
Working Conditions: "Lifting up to 50 pounds; climbing ladders, physically capable of working under the raised floor, bending down to service lower mounted equipment. White noise environment. Clean room environment. Must navigate data center within 60 seconds to respond to Fire Suppression alarms and/or vacate area. Serves as an Essential Personnel for remaining on site or reporting in for duty during university closures or after hours."
We'll add as list item.
Now Requirements: Minimum Qualifications: "A high school diploma or GED and five years (FT) of related work experience, OR two years of post-secondary education and three years of (FT) related work experience. Excellent attention to detail to notice potential issues, escalation actions and to provide accurate documentation. Proficient in computer applications and incident workflows. Excellent customer service skills. Strong interpersonal, verbal and written communication skills."
We'll put as
- 30% - Monitors and maintains the console activities for the systems residing in the main data center and remote locations including job scheduling, video monitoring, access control, data center infrastructure management and computer network monitoring. Handle administrative tasks from systems mentioned above. Understand escalation procedures as well as which problems require immediate escalation and escalate as required.
- 20% - Routinely review log reports of security software and determine which logs require immediate escalation.
- 15% - Perform duties such as hard drive removal/destruction, media shredding, paper stocking, check printing and scanning projects. Assist co-location clients with questions, troubleshooting, modifying equipment and picking up equipment from receiving, while providing excellent customer service. Be mindful of the clean room atmosphere policies when items are brought into the data center and periodically clean the floor and surfaces throughout the data center.
- 15% - Create, update and maintain the daily turnover log of shift activity and all incidents that occur, steps taken to resolve and the status updates. Ability to escalate incidents to the appropriate support team in a timely manner. Update and maintain documentation that is missing or outdated.
- 10% - Act as first response for environmental equipment emergencies including HVAC issues, water detection, fire suppression panels and physical security. Assists HVAC and Casualty Prevention in identification and follow up. Understand emergency procedures and policies.
- 5% - Maintain and guarantee physical security of the data center infrastructure by verifying and correctly registering visitors through the visitor management system while challenging unauthorized access and/or obtaining authorization from a proper source.
- 5% - Assist with special projects and other duties as assigned. Troubleshoot peripheral equipment such as printers, sealers, network switches and servers. Serve "on call" and resolve problems as needed.
- Working Conditions: Lifting up to 50 pounds; climbing ladders, physically capable of working under the raised floor, bending down to service lower mounted equipment. White noise environment. Clean room environment. Must navigate data center within 60 seconds to respond to Fire Suppression alarms and/or vacate area. Serves as an Essential Personnel for remaining on site or reporting in for duty during university closures or after hours.
- A high school diploma or GED and five years (FT) of related work experience, OR two years of post-secondary education and three years of (FT) related work experience.
- Excellent attention to detail to notice potential issues, escalation actions and to provide accurate documentation.
- Proficient in computer applications and incident workflows.
- Excellent customer service skills.
- Strong interpersonal, verbal and written communication skills.
- Ability to plan and direct work activities, to manage time effectively, and set priorities.
- Ability to troubleshoot and determine source of problems.
- Patient and flexible to adjust job responsibilities and schedules.
- Ability to maintain a positive relationship with customers and other vendors.
- A working knowledge of personal computers, computer networks and communications software.
- Experience with Physical Layer network documentation for patch cord installation and maintenance procedures.
- Basic network switch components and peripheral equipment.
- Entry level IT certifications such as: Splunk User, A+, Server+.
- items.
Qualifications: Preferred Qualifications: list.
Skills: Could be derived from qualifications but we already have skills in Minimum Qualifications (attention to detail, etc.) and Preferred Qualifications. Could create a Skills section summarizing? But we should not invent. Since we already have those details in Requirements and Qualifications, we could omit Skills section to avoid duplication. However the instruction: Prefer a few substantive sections over many thin ones. We have About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule. That's six sections. That's fine.
Pay: Minimum Annual Or Hourly Rate Salary Band: CS17. We'll put as
Salary Band: CS17.
Schedule: The regular 40-hour work week is a 2nd shift position from 2:30 pm to 10:30 pm which may include a combination of shifts and scheduling changes to cover closures, vacation and/or sick leaves. We'll put as. Now ensure we don't repeat job title as heading. Not include Job ID etc. Now output HTML fragment. Let's craft:
About the role
This position works under the general direction and in accordance with broad operating policies, using independent judgment to operate multiple complex computer systems and associated equipment within the Data Center. This person monitors console/system activities, performing high level problem analysis and resolution.
Responsibilities
Requirements
Qualifications
Pay
Salary Band: CS17.
Schedule
The regular 40-hour work week is a 2nd shift position