Compliance Specialist, University Health Services

About the role

Penn State University is seeking a detail-oriented, collaborative, and proactive Compliance Specialist to support University Health Services (UHS) at University Park.

Responsibilities

• Lead regulatory compliance efforts, advance quality improvement initiatives, support policy and procedure development, coordinate clinician credentialing and peer review activities, and oversee annual training and onboarding processes.
• Serve as a key partner to UHS leadership and work across departments to help ensure UHS maintains compliance with applicable regulatory, accreditation, and operational standards while promoting a culture of quality, accountability, and continuous improvement.
• Monitor regulatory and accrediting agency updates, implement necessary actions to maintain compliance, and ensure workforce members complete required follow-up activities.
• Coordinate AAAHC-related activities and serve as the AAAHC liaison.
• Co-chair Quality Improvement (QI) Committee meetings, support project development, benchmarking, and narrative summary documentation, and review, enter, and analyze incident reports and trends.
• Communicate findings to the Senior Director and Administrative Committee, promote a proactive, risk-aware culture, and perform compliance audits as needed.
• Run quarterly patient/customer satisfaction reports, analyze data, and communicate trends and significant findings to leadership.
• Partner with University Risk Management on annual liability insurance renewal activities.
• Review, revise, develop, and recommend policies and procedures to the Administrative Committee, provide updates on regulatory and accreditation policy changes, and identify and report discrepancies between UHS policies/procedures and external regulatory standards.
• Work with the Senior Director and Medical Director to lead appointment and reappointment processes for clinicians, ensure credentialing files are complete, current, and compliant with applicable requirements, and lead the clinician peer review process.
• Oversee initial onboarding, annual training, and offboarding processes for all workforce members, verify required training completion, and work directly with staff and managers to resolve gaps.
• Create and revise annual training content as needed.

Requirements

Minimum Education, Work Experience & Required Certifications:

• Bachelor's Degree
• 3+ years of relevant experience; or an equivalent combination of education and experience accepted
• Required Certifications: None

Qualifications

Background checks/clearances: Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Benefits

The salary range for this position, including all possible grades, is $65,508.00 - $94,980.00. Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

For more detailed information, please visit our Benefits Page.

Pay

The salary range for this position, including all possible grades, is $65,508.00 - $94,980.00.

Schedule

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.