Compliance Specialist II
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
About the role
The Compliance Specialist II conducts compliance monitoring, audits, and investigations to ensure adherence to regulatory and contractual requirements. The role evaluates findings, determines appropriate corrective actions, and coordinates resolution activities to address non-compliance and strengthen program integrity.
Responsibilities
- Process assigned compliance cases from intake through resolution.
- Conduct compliance audits and monitoring activities for internal stakeholders, providers, and vendors.
- Investigate allegations of non-compliance.
- Evaluate case findings and determine appropriate corrective actions.
- Monitor implementation and effectiveness of corrective actions.
Benefits
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions.
- Health Insurance with no premium for employee coverage.
- Flexible Spending Accounts.
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
- NC Local Government Retirement Pension (defined-benefit plan).
- 401k with 5% employer match and immediate vesting.
- Public Service Loan Forgiveness (PSLF) qualifying employer.
- Quarterly stipend for remote work supplies.
Pay
$56,270 - $69,898
Qualifications
Required:
- High school diploma or GED and six (6) years of experience with mental health, substance use, developmental disabilities, and/or co-occurring disorders populations or field; OR
- Associate's degree and four (4) years of experience with mental health, substance use, developmental disabilities, and/or co-occurring disorders populations or field; OR
- Bachelor's degree and two (2) years of experience with mental health, substance use, developmental disabilities, and/or co-occurring disorders populations or field; OR
- Equivalent combination of education and experience.
- Must have a valid driver’s license.
- Must reside within North Carolina.
- Must be able to travel within catchment as required.
Preferred:
- Experience in any of the following areas: public speaking, mediation and/or problem resolution, group facilitation, advocacy, regulations compliance, and project management.
- Certifications: CHC, AFHI, CFE, and fully licensed in the State of NC (LCMHC, LMFT, LCWS, LCAS, or RN).