Compliance Specialist II
Rogers Behavioral Health · Oconomowoc, WI · 1 mo ago
FinanceFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes summary, duties, responsibilities, physical/mental demands, education/training requirements, benefits. No explicit Pay or Schedule info. So we should not include Pay or Schedule sections. Also maybe "Qualifications" could be merged with Requirements/Education. But we need to follow instruction: use headings for those categories if content exists. Let's map:
- About the role: could be the summary paragraph. So
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes summary, duties, responsibilities, physical/mental demands, education/training requirements, benefits. No explicit Pay or Schedule info. So we should not include Pay or Schedule sections. Also maybe "Qualifications" could be merged with Requirements/Education. But we need to follow instruction: use headings for those categories if content exists. Let's map:
- About the role: could be the summary paragraph. So About the role
... summary ...
- Responsibilities: list of duties. Use- .
- Requirements: maybe education/training requirements and physical/mental demands? Could separate but we can put under Requirements.
- Qualifications: maybe experience, license, etc. Could be separate but we have limited distinct sections. Could combine.
- Skills: maybe list of skills like communication, organizational, etc. Could extract from duties.
- Benefits: list of benefits.
We must not invent placeholder. Ensure we include all substantive info.
Let's extract:
Summary: "The Compliance Specialist II is responsible for managing incident and investigation reporting events and will complete internal audits of each program to monitor and ensure compliance with State, Federal, and Joint Commission Standards."
Duties & Responsibilities (list):
- Manage daily assigned incident or other serious event investigations within assigned programs.
- Support program documentation compliance by completing chart audits.
- Complete program audits to ensure processes the organization implements compliant outcomes; if outcomes not compliant, recommend appropriate changes to issues giving rise to non-compliance.
- Perform quarterly (four per year) program audits within all assigned programs (Rogers Inpatient Hospital, Residential and Outpatient settings). These surveys may occur in those settings.
- Interview staff, discuss regulations, standards and Roger’s policies.
- Provide education to staff when needed in all areas related to compliance with these standards.
- Prepare findings report.
- Track action items for follow up and revisit on follow up surveillance rounds to ensure resolution.
- Assist during Federal, State and Joint Commission surveys as needed, conducting tours and providing necessary documents as appropriate.
- Participate in the Rogers Operating System to ensure action plans and follow-up projects to address any regulatory deficiencies identified are addressed.
- Utilize key metrics and reporting tools related to all department functions.
- Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.
- Be open to change and actively support change.
- Be open to others’ ideas and points of view.
- Facilitate change in a positive and agile atmosphere.
- Conduct self in a professional manner.
- Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
- Communicate with all individuals in a positive and professional manner.
- Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solutions.
- Communicate concerns and provide solutions for the same.
- Attend outside seminars and/or educational classes to promote professional growth.
- Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.).
- Comply with the hospital’s policies and procedures, including Human Resources, Infection Control, and Employee health policies and programs.
- Project a professional image by wearing appropriate, professional attire.
- Perform Other Duties As Assigned.
- Ability to travel up to 50% of the time.
Physical/Mental Demands (list):
- Ability to be flexible regarding work area and assignments.
- Ability to write/type accurately to effectively communicate information and ideas.
- Detail-oriented with strong organizational skills.
- Possess integrity and initiative.
- Be tactful, helpful, courteous, dependable, flexible, efficient, cooperative, and be able to follow instructions and need minimal supervision.
- Ability to maintain confidentiality.
- Possess a positive attitude toward work and Rogers Memorial Hospital and be able to accept constructive criticism.
- Work takes place inside the building at a desk, with some walking and standing. Reaching, handling and fingering are necessary to operate various office machines. Talking and hearing are necessary to record minutes, take dictation, transcribe and communicate.
- Verbal and hearing ability required to interact with patients and employees.
- Numerical ability required to maintain records and operate a computer.
- Tact required to interact effectively with employees and professional staff.
- Logical thinking and discretion required to make decisions in initiating and implementing policies and procedures and standards.
- Must be able to read and communicate through written, verbal, and auditory skills and abilities.
- Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.
- Ability to travel to Rogers locations to conduct surveillance rounds.
Education/Training Requirements:
- Bachelor’s degree in political science, social services, business, healthcare or related field required.
- Experience conducting audits with joint commission or state agency preferred.
- 3 to 5 years’ experience with regulatory agencies.
- Demonstrate an understanding of Joint Commission, State and Federal regulatory requirements and risk management responsibilities.
- Must hold a valid driver license and must be granted insurable status by the Rogers Memorial Hospital insurance policy.
Benefits:
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flex spending accounts
- Tuition reimbursement
- Health and wellness program
- Employee assistance program (EAP)
- Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com) (maybe include as part of benefits? It's a note about transparency; could be included but it's not a benefit per se. Might be considered boilerplate? It's about transparency; maybe we keep as part of benefits note.)
We should not include the Machine-Readable Files note if it's considered boilerplate? It's not exactly EEO but it's a transparency note; might be considered legal. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is a legal transparency note; likely to be removed. So we exclude that sentence.
Thus benefits list as above.
Now sections: About the role (summary), Responsibilities (duties), Requirements (education/training + physical/mental demands?), Qualifications (maybe experience, license, understanding), Skills (maybe list of skills like communication, organizational, etc.), Benefits.
We need to avoid thin sections; but we have enough content.
Let's craft:
About the role
The Compliance Specialist II is responsible for managing incident and investigation reporting events and will complete internal audits of each program to monitor and ensure compliance with State, Federal, and Joint Commission Standards.
Responsibilities
- Manage daily assigned incident or other serious event investigations within assigned programs.
- Support program documentation compliance by completing chart audits.
- Complete program audits to ensure processes the organization implements compliant outcomes; if outcomes are not compliant, recommend appropriate changes to the issues giving rise to non‑compliance.
- Perform quarterly (four per year) program audits within all assigned programs (Rogers Inpatient Hospital, Residential and Outpatient settings).
- Interview staff, discuss regulations, standards and Roger’s policies.
- Provide education to staff when needed in all areas related to compliance with these standards.
- Prepare findings report.
- Track action items for follow up and revisit on follow‑up surveillance rounds to ensure resolution.
- Assist during Federal, State and Joint Commission surveys as needed, conducting tours and providing necessary documents as appropriate.
- Participate in the Rogers Operating System to ensure action plans and follow‑up projects to address any regulatory deficiencies identified are addressed.
- Utilize key metrics and reporting tools related to all department functions.
- Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.
- Be open to change and actively support change.
- Be open to others’ ideas and points of view.
- Facilitate change in a positive and agile atmosphere.
- Conduct self in a professional manner.
- Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
- Communicate with all individuals in a positive and professional manner.
- Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solutions.
- Communicate concerns and provide solutions for the same.
- Attend outside seminars and/or educational classes to promote professional growth.
- Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.).
- Comply with the hospital’s policies and procedures, including Human Resources, Infection Control, and Employee health policies and programs.
- Project a professional image by wearing appropriate, professional attire.
- Perform Other Duties As Assigned.
- Ability to travel up to 50% of the time.
Requirements
- Bachelor’s degree in political science, social services, business, healthcare or related field required.
- Experience conducting audits with Joint Commission or state agency preferred.
- 3 to 5 years’ experience with regulatory agencies.
- Demonstrate an understanding of Joint Commission, State and Federal regulatory requirements and risk management responsibilities.
- Must hold a valid driver license and must be granted insurable status by the Rogers Memorial Hospital insurance policy.
- Ability to be flexible regarding work area and assignments.
- Ability to write/type accurately to effectively communicate information and ideas.
- Detail‑oriented with strong organizational skills.
- Possess integrity and initiative.
- Be tactful, helpful, courteous, dependable, flexible, efficient, cooperative, and able to follow instructions with minimal supervision.
- Ability to maintain confidentiality.
- Possess a positive attitude toward work and Rogers Memorial Hospital and be able to accept constructive criticism.
- Work takes place inside the building at a desk, with some walking and standing; reaching, handling and fingering are necessary to operate various office machines; talking and hearing are necessary to record minutes, take dictation, transcribe and communicate.
- Verbal and hearing ability required to interact with patients and employees.
- Numerical ability required to maintain records and operate a computer.
- Tact required to interact effectively with employees and professional staff.
- Logical thinking and discretion required to make decisions in initiating and implementing policies and procedures and standards.
- Must be able to read and communicate through written, verbal, and auditory skills and abilities.
- Physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post‑employment physical.
- Ability to travel to Rogers locations to conduct surveillance rounds.