Compliance Specialist

About the role

The Compliance Specialist will play a key role in supporting compliance, quality assurance, and operational best practices across the organization. While experience within consumer debt collection is a plus, it is not required. Our client is open to candidates with strong transferable experience in compliance, quality assurance, auditing, legal support, risk management, operations, or other highly regulated environments. The ideal candidate is analytical, detail-oriented, proactive, and capable of identifying issues, conducting thorough reviews, and communicating findings clearly. This role is well-suited for someone who enjoys problem-solving, investigating issues, improving processes, and ensuring work is completed accurately and consistently.

This is an excellent opportunity for a sharp professional seeking to leverage transferable compliance, audit, legal, or quality assurance experience in a growing organization. The firm offers hands-on exposure to compliance operations, opportunities for long-term growth, and the chance to make a meaningful impact from day one.

Responsibilities

• Conduct audits, reviews, and quality control assessments of files, correspondence, and internal processes.
• Analyze findings, identify trends, and make recommendations to improve compliance and operational efficiency.
• Investigate complaints, discrepancies, and process issues, documenting findings and proposed resolutions.
• Draft professional written responses, reports, and compliance-related documentation.
• Track regulatory inquiries, internal reviews, and action items to ensure timely completion.
• Assist with maintaining policies, procedures, and process documentation.
• Collaborate with operational teams to identify risks, improve workflows, and strengthen internal controls.
• Support compliance training initiatives and serve as a resource for internal questions and best practices.
• Maintain organized records and ensure documentation is accurate, complete, and audit-ready.
• Participate in special projects and process improvement initiatives as assigned.

Requirements

• 2+ years of experience in compliance, quality assurance, auditing, legal support, risk management, operations, financial services, healthcare, insurance, banking, or another regulated environment.
• Strong analytical, investigative, and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to review information critically, identify inconsistencies, and exercise sound judgment.
• Comfortable managing multiple priorities and meeting deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to work independently while collaborating effectively with cross-functional teams.

Skills

• Critical thinker with a naturally curious mindset.
• Proactive and resourceful approach to problem-solving.
• Strong sense of accountability and ownership.
• Ability to learn new regulations, policies, and processes quickly.
• Professional, adaptable, and team-oriented.
• Passion for accuracy, process improvement, and delivering high-quality work.

Pay

$25.00/hour during contract period

Schedule

Monday-Friday, 7:00 AM-4:00 PM (Onsite)

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligible to enroll in the company 401(k) plan.
• More information: roberthalf.gobenefits.net