Compliance Specialist

About the Organization

A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco's Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.

About the Role

The Compliance Specialist ensures that the regulatory and compliance requirements are met for each property and reports to the Associate Director of Compliance. The position requires a person with knowledge of local, state, and federal affordable housing requirements. The Compliance Specialist performs on-site file reviews/audits, assists on lease ups, and provides periodic training to property management staff. S/he must thrive in a stressful and active team environment.

Responsibilities

• Schedule and coordinate on-going file reviews and inspect files for accuracy and compliance with income limit, rent limit, utility allowances based on regulatory requirements, partnership agreements and other program requirements
• Keep current on all updates and changes in regulatory agencies e.g. TCAC, HUD, MOHCD, HCD, etc. Distribute this information to property management staff both on-site and in the main office
• Provide periodic one-on-one and/or group trainings to property management staff
• Maintain ongoing communication with Associate Director of Compliance, Property Supervisors, Property Managers, and Asset Managers regarding compliance issues
• Schedule and coordinate on-going file reviews and ensure files are accurate and comply with income limit, rent limit, utility allowances based on regulatory requirements, partnership agreements, other program requirements, and resident selection criteria
• Update forms/documents/resident selection criteria at the property management portal for the division's portfolio
• Assist Associate Director of Compliance and others in preparing reports and correspondence for funders, investors and regulatory agencies
• Coordinate with Associate Director of Compliance to ensure that all first year tenant files are in compliance
• Follow Chinatown CDC's file review standards and procedures to ensure compliance with regulatory agreement for each property
• Verify resident's requests for Reasonable Accommodations with Care Providers and draft a response letter for the 504 Coordinator to sign
• Work with Property Management staff and others to prepare for and respond to site inspections and audits
• Provide Associate Director of Compliance with overall reporting on the compliance status of entire portfolio
• Participate in Lease-Ups and/or marketing at new and existing properties
• Assist Associate Director of Compliance in developing and organizing corrective action plans based on internal or external audit findings
• Attend HUD industry meetings and other compliance workshops as required
• Bring non-compliance issues to the attention of the Associate Director of Compliance for corrective action
• Contribute to a safe and pleasure work environment
• Follow policies and procedures, including safe work practices
• Other duties as assigned
• Embody organization values (respect & compassion, empowerment, teamwork)

Qualifications

Minimum Qualifications:

• Excellent organizational, administrative, financial, and communication skills (written and oral)
• Proficient in Microsoft Word, Excel, Outlook and/or Property Management Software

Knowledge, Skills, and Experience:

• Strong interpersonal and communication skills
• Familiarity with affordable housing management principles, including funding and regulatory requirements, landlord/tenant law, and fair housing regulations
• Sensitivity to challenges facing low-income and monolingual residents
• Ability to work collaboratively with different levels of management and government agencies
• Ability to work under pressure and meet deadlines
• Capacity to work independently and exercise own judgment in problem-solving
• Must be willing and able to travel to different sites to carry out duties and responsibilities associated with compliance and occupancy issues
• High level of motivation, initiative, and flexibility
• Being accurate and highly detail-oriented with excellent follow-through skills

Preferred Qualifications:

• Two (2) years of experience in compliance or property management
• Knowledge of HUD, TCAC, HOME, HCD, MOHCD, and other guidelines/programs
• Demonstrate knowledge of Fair Housing Laws as well as other regulations and rules
• Certified Occupancy Specialist (COS) or Tax Credit Specialist (TCS)
• Demonstrated experience with low-income populations
• Experience working in affordable housing properties with multiple layers of funding
• Experience working in the nonprofit sector

Pay & Schedule

• Status: Full-time, Non-Exempt, Regular
• Location: Chinatown neighborhood, San Francisco
• Hours: Monday through Friday, 8:30am to 5:00pm
• Salary: $36.31 - $38.22 per hour
• Comprehensive Benefits