Compliance Specialist

About the role

Under the supervision of the Compliance Manager, the Compliance Specialist will conduct internal audits of tenant files; approve applications for tenancy; assist in setting and ensuring rent and income levels and utility allowances are properly adhered to; and oversee the waitlist management for all sites. This person is also responsible for the coordination of third-party compliance audits from stakeholders including but not limited to Federal/State and local government entities, investors, lenders and partners and will oversee corrections and successful closure of audit reports. He or she is responsible for compliance reporting to investors, lenders, partners and other regulating agencies.

Responsibilities

• Review and offer feedback and/or for correction for all new housing applications within 24–48 hours of receipt from property staff; track responses and follow up as needed.
• Conduct on-site internal compliance audits of tenant files and property records to ensure compliance with program requirements and company policies.
• Travel to assigned properties to perform file reviews, assist with lease-ups, provide compliance support, and conduct internal audits.
• Provide on-site assistance to property staff with move-in file reviews, applicant eligibility, file corrections, and special compliance projects as needed.
• Communicate in an effective and clear manner with Charities Housing staff as well as with property investors, lenders, partners and other reporting agencies.
• Work together with Regional Manager and property staff in the coordination of external audits.
• Place all audit correspondence on the network drive and work with the Regional Managers to make sure corrections are addressed by property staff within deadlines set by auditors.
• Prepare and submit all compliance reports to stakeholders timely and accurately; track and update compliance calendar as needed.
• As new properties are developed, responsible for reviewing final regulatory agreements and adding all reporting requirements to the compliance schedule.
• Involved with establishing income, rent limits and utility allowance schedules for all properties in accordance with regulatory agreements.
• Perform physical file audit of no less than 20% of each property annually.
• Support property staff in compliance training and be available for questions/information as it pertains to investor/lender guidelines.
• Maintain standardized tenant file setup procedures, including stacking order and file organization, across the portfolio.
• Support all Property Management needs in partnership with the Regional and Property Manager in all aspects of a rent-up.

Qualifications

• High school diploma required.
• Bachelor’s degree in business administration, Real Estate, or related field preferred.
• Certified Occupancy Specialist (COS) and Tax Credit Specialist; or ability to attain within six months of hire.
• Must have strong Microsoft Office skills with an emphasis in Excel; intermediate level desired; as well as working knowledge of Microsoft Word.
• Must have strong communication skills.
• Must have strong math skills and be comfortable with review and analysis of financial and simple statistical information.
• Must have excellent written and verbal communication skills.
• Excellent organizational and time management skills; demonstrate the ability to be self-motivated, prioritize multiple projects, and be detail-oriented.
• Ability to handle confidential information with discretion.
• Previous experience in reviewing Regulatory Agreements preferred.
• Must be able to work well under pressure.

Benefits

• Health, dental, and vision insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life insurance and Long-Term Disability (LTD)
• 401(k) retirement plan
• Paid sick leave, vacation, and holidays

Pay

$75,000 – $85,000 per year, depending on experience, plus a 4% of annual salary sign-on bonus for new hires.