Compliance Specialist

About the role

Responsible for coordination of various Regulatory Compliance, AML, and Security Ops tasks and initiatives. Assist Senior Compliance Analyst and Security Manager with administrative duties.

Responsibilities

• Effectively manages daily reporting requirements, record retention, and data entry.
• Gathers and compiles KYC data for daily review.
• Gathers and compiles information related to Suspicious Activity Incidents.
• Assists Senior Compliance Analyst with physical audits, including restricted gaming keys, manual markers, and cash inventories.
• Communicates with departments about information requests relating to Compliance and Security and coordinates the receipt of documents or information.
• Reviews iTrak for completion, researching any missing or unclear information, and closes reports within the iTrak system.
• Maintains a record of issues related to compliance and/or underage gaming as identified through iTrak and personnel-driven reports.
• Maintains compliance documents and information in accordance with company record retention policy.
• Assists Senior Compliance Analyst with updating patron accounts in CMS for instances of incomplete information, suspensions, or bans and notifying appropriate departments, if applicable.
• Assists with general Compliance and Security administrative inquiries from property and corporate departments.
• Performs property walkthroughs to ensure compliance with gaming regulations and other regulatory bodies.
• Works alongside Security Manager with the planning and implementation of outdoor venue Security needs, including event logistics and coordinating new hires.
• Maintain property Lost and Found in accordance with process guidelines.
• Coordinates departmental new hire and periodic training processes for Security and assists Senior Compliance Analyst with gathering and maintaining AML training documentation for new hires.
• Assists with lock interrogations in a timely manner as part of investigative inquiries.
• Assists with procurement requests through Oracle for departmental needs.
• Develops an understanding of Compliance and Security workflows, including AML reporting, security dispatch, lost and found, and administrative functions.
• Establish and maintain effective working relationships with all Team Members contacted in the course of duties.
• Deliver superior internal and external service.

Qualifications

• High School Degree or equivalent required.
• Associate's degree preferred.
• Minimum 2-4 years related experience in Gaming Industry preferred.
• Literate and fluent in English. Bilingual preferred.
• Must be able to obtain a Nevada Gaming Card.
• Proficient in Microsoft Office programs (Excel, Word, etc.).
• Must be highly organized with strong attention to detail.
• Must have a strong ability to communicate and build professional working relations with all departments.
• Must possess ability to think critically and work unsupervised to accomplish tasks.
• Effectively adapt to changing environment and possess the ability to meet compliance deadlines.
• Must have a strong background in use of Microsoft Office.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company, and department policies and procedures.

Additional Requirements

• Must be able to sit or stand for long periods of time (up to 8 hours).
• Visual and auditory range must include immediate environment.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to maneuver throughout all areas of the property including stairs and escalators.
• Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
• Must have the ability to work with and around chemicals used for cleaning (hand sanitizer, cleaning supplies, etc.).
• Must be able to lift to 30 pounds at times.
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.