Compliance Specialist

Candidates should be eligible to work for any employer in the United States without needing Visa sponsorship, now or in the future.

About cFIRST

At cFIRST, we provide global background screening solutions that help organizations make informed, confident hiring decisions. We pride ourselves on accuracy, turnaround time, strict regulatory compliance, and exceptional client service.

Responsibilities

• Order Entry & Processing
  • Accurately enter, process, and update candidate background screening orders in cFIRST’s proprietary software and partner platforms.
  • Review candidate consent forms, release authorizations, and identifying documentation for completeness and legal validity before submitting for processing.
  • Track active orders to ensure background checks are processed efficiently within established Client Service Level Agreements (SLAs).
• Compliance & Sensitive Data Handling
  • Strictly adhere to company protocols, FCRA (Fair Credit Reporting Act), and privacy laws when handling sensitive personal data.
  • Assist in auditing background reports for compliance with federal, state, client SLAs, and industry-specific regulations before report delivery.
  • Flag data inconsistencies, incomplete releases, or missing information immediately to team leads or compliance managers.
• Administrative & Team Support
  • Monitor support queues to answer routine order status inquiries or request updated documentation from candidates.
  • Maintain organized electronic records, audit logs, and compliance documentation.
  • Collaborate with internal teams to refine daily operational workflows and improve data quality assurance.

Requirements

• Minimum 2 years of professional office/administrative experience (prior experience in background screening, legal support, HR, or compliance is a strong plus).
• Proven experience with high-volume data entry, order entry, or workflow tracking systems with a high degree of speed and accuracy.
• Demonstrated understanding of how to handle confidential records and Personally Identifiable Information (PII).
• Meticulous eye for detail with a track record of catching subtle errors in spelling, dates, and documentation.
• Proficiency with MS Office Suite (Excel, Word, Outlook) and comfortable learning new software platforms quickly.
• Clear written and verbal communication skills for cross-functional collaboration and documentation.

Benefits

• Competitive compensation
• Full benefits
• Full-time schedule with opportunity to work from home