Compliance Specialist (Amazon Marketplace)

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, keeping our accounts and our clients' accounts compliant is what keeps that growth possible. We're looking for a detail-oriented Compliance Specialist to help us stay ahead of Amazon policy changes and eCommerce regulatory requirements — protecting revenue and resolving issues before they become bigger problems.

Responsibilities

• Research laws and regulations tied to advertising, labeling, and selling consumer goods in interstate commerce, including FDA and EPA requirements
• Open and manage cases with Amazon Seller Support to resolve account and listing compliance issues
• Draft Amazon appeals, Plans of Action, and supporting documentation, and submit to management for approval
• Analyze federal and state legislation, regulations, and Amazon policy updates, translating them into clear, actionable guidance for internal teams and clients
• Manage daily deliverables across multiple clients and categories, meeting accuracy, quality control, and brand standards
• Act as a key point of contact for internal departments and clients on compliance-related questions
• Partner with the brand management team and department managers to implement proactive compliance measures
• Stay current on Amazon policy changes and regulatory requirements to keep skills sharp and guidance accurate

Requirements

• Bachelor's degree in Business, a related field, or equivalent work experience
• Experience in a regulatory or compliance role is a plus; eCommerce or digital content experience preferred
• Comfortable reading, interpreting, and clearly communicating regulatory and compliance language
• Sound judgment handling confidential information
• Proficiency in Microsoft Word, Excel, Google Docs, and Google Sheets
• Strong communication, negotiation, and organizational skills

Benefits

• Comprehensive medical coverage, choose from multiple plans through Anthem Blue Cross
• Dental & vision, including orthodontia and annual exams
• Pet benefits, savings on vet care, products, and services
• Paid vacation, accrue up to 120 hours a year, with rollover
• Paid holidays and sick time
• 401(k) with company match — we invest in your future, too
• Benefits begin on the first of the month after your hire date

Pay

Compensation range: $20–$25/hr ($41,600–$52,000 DOE). Where you land in the range will depend on how your background aligns with this role. We're committed to compensating based on value and impact, not just years on paper.

Office Environment

You'll be based in Symphony Towers, one of San Diego's premier office spaces that offers:

• Panoramic city and coastline views from your workspace
• Free building gym access, no separate membership needed
• Exclusive discounts at tower restaurants and cafes
• Secure bike storage
• 24/7 paid parking downtown, blocks from the office
• Steps from 100+ top-rated bars, restaurants, coffee shops, and Petco Park

An office you'll actually want to be in:

• Ergonomic standing desks and premium workstations
• Fully stocked kitchen, snacks, espresso
• Monthly all-company lunches to celebrate wins and stay connected
• A team lounge with pool table and games for when you need a break
• Bright, modern, collaborative space designed for focus and connection

Growth & Career Opportunities

At Luminize, growth isn't just something we drive for our clients, it's our mindset and a big priority for our people. We offer:

• Clear career paths and leveling guidelines so you always know where you stand, what's next, and what skills and experience you need to get there
• Strong track record of promoting from within — many of our team leads and managers started in individual contributor roles
• Mentorship from experienced managers during 1:1s and annual performance reviews
• Cross-functional exposure to departments including content, brand management, software, supply chain, operations, and catalog
• Learning resources, including Udemy course access, and additional training programs and courses
• A culture that encourages asking questions, trying new things, and leveling up together

About Luminize

Luminize is a full-service Amazon growth partner helping brands achieve next-level success in a competitive digital marketplace. From creative strategy to advertising, content, and compliance, we combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, and beyond. We're not your typical agency, and we like it that way. We operate with transparency, celebrate wins often, and treat every brand like it's our own.