Compliance Officer-Deposits and Payment Operations

About the role

Position is responsible for overseeing and maintaining assigned areas of the compliance program covering consumers, including monitoring business areas for compliance with applicable laws and regulations and ensuring controls are in place to mitigate compliance risk. The incumbent is responsible for monitoring issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements while assisting business areas with implementing corrective actions or procedural changes, and applying a risk-based approach to remediation strategies.

Responsibilities

• Serve as a compliance subject matter expert for assigned areas of responsibility
• Assist with compliance risk assessments, analyzing the Bank’s compliance risks; determine if current controls mitigate risk adequately
• Analyze new and changing consumer laws and regulations through regulatory change management process and disseminate information to applicable business areas for implementation
• Assist with updates to consumer related compliance policies, procedures, and training material
• Assist the Sr Compliance Officer, Compliance Manager, and Risk Assessment team with the review and challenge of the compliance testing programs, controls and related processes
• Perform research on regulations and provide guidance to business operations on lending compliance requirements
• Maintain and report compliance testing or monitoring results for assigned business units
• Attend meetings to discuss testing and risk assessment results and business to remediation plans
• Review marketing materials for business areas or products including credit card, mortgage, small business, and consumer (lending or deposit) ensuring materials comply with regulatory and business standards
• Participate in compliance-related Committees and Advisory meetings as assigned, maintain minutes or notes as applicable
• Perform independent compliance reviews on specific loan-level accounts, as necessary through review and challenge process
• Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
• Assist with regulatory examination and serve as liaison with regulators when requested
• Provide guidance on regulations, requirements, and Bank procedures
• Conduct and document reviews and address findings with employees and supervisors
• Draft and maintain employee training for assigned topic areas
• Analyze the Bank’s compliance risk; determine if current processes control risk
• Other duties and special projects as assigned

Requirements

• Bachelor's Degree or equivalent
• Minimum 7 years of compliance or regulatory reporting in the consumer lending space
• Minimum 5 years’ combined experience in consumer lending space or retail banking compliance or working in a legal department
• Minimum 3 years’ experience with managing projects or processes

Qualifications

• College degree preferred. Relevant, equivalent work experience may be substituted for degree preference
• Advanced knowledge of banking and consumer compliance laws and regulations, as related to deposit and bank operations (Examples include but are not limited to: Regulations E, DD, CC, and FDIC Regulations)
• Demonstrated experience in Payment Operations including Physical Payments (ATM/Checks/Lockbox) and Electronic & Real Time Payments (Wires/ACH/Credit & Debit Cards/Zelle). Understanding of NACHA rules is helpful
• Ability to analyze complex situations and “connect the dots” to provide guidance, make recommendations, and/or escalate issues to appropriate levels of management
• Ability to operate effectively in a fast-paced environment
• Excellent organizational and analytical skills
• Ability to communicate clearly and professionally with all levels of an organization
• Excellent written and verbal communications skills
• Effective interpersonal skills
• Proficiency in multi-tasking and prioritizing projects
• Excellent time management skills and be accustomed to working with deadlines
• Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus

Pay

Starting base salary:

• For locations in Los Angeles, the salary range is $77,000 - $143,000
• For locations in New York, the salary range is $85,000 - $145,000
• For locations in Charlotte, Phoenix, or Delaware, the salary range is $70,000 - $130,000

Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement