Compliance Monitoring Specialist

About the role

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Responsibilities

• Conduct scheduled and unannounced on-site compliance monitoring visits within the assigned geographic region.
• Perform file and documentation reviews to verify compliance with program requirements, policies, and regulations.
• Interview program contractors, staff, and participants to validate accuracy, compliance, and operational practices.
• Collect, review, and analyze monitoring data to assess risk levels, identify trends or inconsistencies, and evaluate adherence to regulatory requirements.
• Evaluate personal, demographic, and company data for eligibility and status verification.
• Verify, research, and respond to reports or complaints submitted by program participants, contractors, or the public.
• Identify compliance deficiencies and determine appropriate corrective actions, follow-up activities, or referrals for further investigation.
• Document monitoring activities, findings, and outcomes in required state or internal compliance systems.
• Prepare weekly, monthly, and quarterly reports to support leadership decision-making.
• Maintain organized monitoring files and ensure documentation meets audit and record retention requirements.
• Travel frequently within the Alamo Region (Bexar County and surrounding counties).
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree, or four (4) years of progressively responsible experience in compliance monitoring, auditing, program oversight, or regulatory enforcement.
• Equivalent combination of education and experience may be considered.
• Two years’ experience in compliance, with 4 or more preferred in compliance monitoring, auditing, program oversight, or regulatory compliance preferred.
• Must possess and maintain a valid driver’s license and be able to travel within the assigned service area as required to perform job duties.

Skills

• Knowledge of compliance monitoring, auditing, or regulatory oversight principles.
• Ability to interpret and apply regulations, policies, and procedural guidelines.
• Strong analytical, organizational, and problem-solving skills.
• Effective interview and communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office and data tracking systems.
• Ability to handle confidential or sensitive information with discretion.