Compliance Manager (Remote)

About Us

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About The Role

The Compliance Manager will lead day-to-day medical records activities, oversee vendor and team performance, and manage external audits from intake through findings and remediation closure. This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes. The ideal candidate is analytical, solutions-oriented, and experienced in healthcare compliance, privacy, records management, and audit oversight.

Requirements

• 3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities
• 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management
• Bachelor's degree in healthcare administration, health information management, compliance, or a related field
• Experience collaborating with business and other key stakeholders (e.g., Legal) on compliance concerns and risks
• Strong and concise communication skills, both verbal and written
• 3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law
• 2+ years of experience in telehealth, privacy, and/or behavioral health compliance
• Experience working with third-party medical records fulfillment vendors
• Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms
• Compliance, privacy, audit, or health information management certification
• Experience overseeing operational workflows, vendors, staff, or cross-functional projects

Benefits

• 100% remote work environment with flexible working hours to support a healthy work-life balance (must be based in the United States, currently not hiring in Hawaii)
• Attractive pay and benefits with full transparency of pay ranges regardless of location in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) supporting mental and physical health
• Quarterly department stipend for team-building activities or in-person gatherings
• Community and employee resource groups that celebrate employee identity and lived experiences
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our Team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.