Compliance Investigator 1 [Job Appointment]

Overview

To safeguard the life and health of the citizens of Louisiana by assuring that persons practicing as Registered Nurses and Advanced Practice Registered Nurses are competent and safe.

The incumbent will investigate matters that impact Registered Nurse licensure, student eligibility, advancement/clinical progression, and report to the Compliance Team Leader. The incumbent will utilize sound judgment to interpret and apply policies, regulations, and procedures, and demonstrate initiative in handling non-routine situations. Requires the exercise of a high degree of confidentiality essential in the execution of administrative duties. Involves frequent contact with Registered Nurse licensees, applicants, student nurses, schools of nursing, employers, other state and federal agencies, hospital administrators, regulatory agencies, attorneys, and law enforcement agencies in Louisiana and nationwide, among others.

Ideal Candidate Competencies

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the organization.

What Makes the Opportunity Exciting or Unique

Working as a Compliance Investigator is a unique opportunity to support and uphold public health and safety. You will contribute to the integrity and accountability of the nursing profession. Become part of a dedicated team that values ethical standards, fairness, and professional growth. Join us in shaping the future of nursing in Louisiana.

Minimum Qualifications

• Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree.

Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

• Receives information regarding actions or omissions by licensees and others that may represent a violation of the Nurse Practice Act.
• Develops and initiates investigative plans; conducts comprehensive investigations through interviewing, securing evidence and information related to the matter under investigation, analyzing records, among other activities.
• Timely notifies respondents of allegations/information in accordance with statutory requirements and case law.
• Prepares clear and concise written reports of investigations and attaches pertinent records to support the investigative report.
• Closes investigations within the Priority or Complaints guideline.
• Keeps Compliance Investigator 4B informed of issues and concerns within the area of responsibility.
• Utilizes the internal chain of command appropriately for communication purposes.
• Participates in performance improvement activities, continually improving all processes as opportunities for improvement arise.
• Works cooperatively as a member of the team, assisting and relieving other staff members as needed.

Position-Specific Details

Appointment Type: Job Appointment — This job is listed as an appointment that could last up to four years.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Benefits

As a State Employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

• Insurance Coverage: More information can be found at https://info.groupbenefits.org/
• Parental Leave: Up to six weeks paid parental leave. More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
• Holidays and Leave: State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
• Retirement: State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org), Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others.