Compliance & Employee Relations Manager

About the Job

Stay informed on local, state, and federal labor laws across the U.S. and Canada; assess operational impact and partner cross-functionally to implement compliant workflows.

Compliance Responsibilities

• Lead full-cycle policy updates for U.S. and Canadian employee handbooks and state/provincial appendices, aligning company practices with evolving legislation
• Audit pre-hire and onboarding compliance across retail and corporate locations, ensuring adherence to Form I-9 verification, FCRA rules, state-mandated wage notices, and required disclosures
• Partner with Payroll and Field Leadership to support wage and hour compliance, including timekeeping practices, meal/rest break rules, minor labor laws, and final pay requirements
• Provide guidance on internal processes for employee safety and medical accommodations (ADA, workers' compensation, leave of absence return-to-work) to minimize risk and ensure equitable outcomes
• Partner with HR Business Partners to oversee tracking for mandatory state/provincial trainings, conduct regular compliance audits, and maintain statutory record retention schedules
• Enforce standard operating procedures across field retail, head offices, and distribution center to eliminate operational gaps and compliance risks

Employee Relations Responsibilities

• Act as a trusted advisor to retail field leadership, providing strategic guidance on sensitive and complex employee relations matters
• Lead and manage high-risk employee relations cases from intake through resolution, ensuring a fair, consistent, and compliant approach
• Coach and upskill HRBPs and Field leadership on managing low-to-mid-level ER matters and executing thorough, compliant investigations
• Partner with Heads of People Partnering, Payroll Manager, and legal counsel (as needed), on high-risk employee relations matters to deliver policy-aligned, risk-mitigated outcomes for AllSaints and John Varvatos
• Develop and deliver training programs for retail and department leaders, based on identified employee relations trends and risk management needs
• Analyze ER metrics and compliance audit trends to identify root causes, mitigate risk, and recommend data-driven enhancements to overall People & Culture strategy
• Establish clear metrics, compliance SLAs, and standardized investigation templates to drive consistent, repeatable outcomes across both brands
• Contribute to leadership development efforts, including coaching and supporting performance management processes

Required Skills

• Strong drive to establish consistent compliance standards and standard operating procedures across multi-unit operations within AllSaints and John Varvatos
• Excellent communication, interpersonal, and influencing abilities—skilled at building trust and partnerships across all levels of the organization
• Meticulous attention to detail with an uncompromising commitment to accuracy in investigations, recordkeeping, and policy drafting
• Self-motivated and comfortable operating independently; takes direct ownership of complex ER cases and compliance projects from intake through completion with urgency
• Proven track record of leading multi-site workplace investigations and resolving sensitive employee relations matters using an objective, fact-based approach grounded in labor law, documentation, and sound judgment
• Strong project and time management skills, with the ability to juggle competing priorities, meet deadlines, and drive multiple projects to completion in a fast-paced environment
• Confident, innovative, and always seeking smarter, better ways to work
• Open to occasional travel as needed by the business (estimated up to 10–15%)

Experience & Qualifications

• 5+ years of experience in human resources, with a minimum of 3 years specializing in employee relations, employment law, and compliance
• Bachelor's Degree or equivalent experience required; SHRM/PHR or formal workplace investigation training a plus
• Prior experience providing HR support to multiple worksites, and varying levels within the organization
• Comprehensive knowledge of U.S. and Canadian multi-state employment laws and compliance, with direct experience navigating California, New York, and Toronto jurisdictions
• Background working in partnership with cross-functional HR teams, field leadership, and department managers
• Track record of coaching and advising managers on performance management, progressive discipline, and conflict resolution
• Proficiency in Google Workspace and HRIS systems

Pay & Schedule

This is a full time salaried position available at a rate of: $110K - $120K USD/Yearly.

Benefits

AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/registered domestic partner.

• Medical, Dental, and Vision
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching
• Paid Time Off & Sick Leave
• Enhanced Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.