Compliance Business Oversight Manager-Corporate Office Compliance Programs

Work Location: Charlotte, North Carolina, United States of America. Hours: 40 per week.

About the role

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. This role provides independent second-line compliance risk oversight and subject matter expertise across key U.S. Corporate Office Compliance programs, including Corporate Governance laws, rules, and regulations (LRRs). The position supports the design, implementation, execution, and continuous enhancement of the Regulatory Compliance Management Program by providing effective challenge and oversight of Risk Owners, Oversight Functions, and control activities.

Working across a complex stakeholder environment, the role partners with Legal, Finance, Risk, the Corporate Secretary, Third Party Risk Management, Audit, Technology, Financial Crimes Risk Management, and other functions to ensure regulatory requirements are appropriately identified, assessed, and managed. The role requires strong regulatory acumen, sound risk-based judgment, and the ability to influence positive outcomes across enterprise-wide compliance programs.

Responsibilities

• Provide advice, support, and objective guidance to assigned portfolio, business, or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
• Proactively advise the business of new and changed Compliance regulatory and/or policy changes.
• Formulate relevant and meaningful insights from data analysis and lead on the interpretation of complex business issues, generating multifaceted insights and identifying opportunities to address business regulatory requirements and issues.
• Contribute to the development and implementation of Compliance programs.
• Guide partners through the development, implementation, oversight, and management of effective Compliance Programs.
• Prepare summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance.
• Represent Compliance on internal or external committees relating to designated business activities as required.
• Deliver relevant subject matter expertise and Compliance advice to business management.
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, and assess the effectiveness of programs/policies/practices.
• Maintain oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis.
• Manage high-risk initiatives and escalations; lead initiatives/guidance as appropriate.
• Actively assist in developing Compliance Team procedures.
• Facilitate the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework.
• Monitor that assessments (monitoring, risk assessment, etc.) are completed and communicated in a continuous and timely fashion.
• Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.
• Provide review and content in the development of annual awareness training.
• Manage the risk assessment process for assigned businesses.
• Protect the interests of the organization, our customers, and our communities—identify and manage risks, and promote the prompt and thorough resolution of escalated non-standard, high-risk issues.
• Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience.
• Actively manage relationships within and across various business lines, corporate and/or control functions, and promote alignment with enterprise and/or regulatory requirements.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Manage/assist with regulatory reviews including inquiries, audits, and exams.
• Identify and lead problem resolution for project/program complex requirements related issues at all levels.

Requirements

• Undergraduate degree or equivalent work experience.
• 7+ years of experience in compliance or a related field.

Qualifications

• Law degree, Certified Regulatory Compliance Manager (CRCM), regulatory agency experience, audit/exam management experience, or other relevant professional certification preferred.
• Demonstrated experience providing independent compliance oversight, regulatory advice, and credible challenge to senior business leaders, Risk Owners, Oversight Functions, corporate functions, and control partners.
• Experience leading or contributing to Compliance Risk Management program activities, including regulatory inventory and control mapping, regulatory change management, compliance risk assessments, program effectiveness assessments, monitoring, issue management, training, governance reporting, and control oversight.
• Strong understanding of second-line oversight expectations, including the ability to assess program design, challenge control effectiveness, identify regulatory compliance risk, document rationale, and escalate issues appropriately.
• Proven ability to evaluate complex business processes, corporate function activities, third-party arrangements, insider-related processes, and governance artifacts to identify compliance considerations and recommend practical, risk-based solutions.
• Demonstrated ability to develop and maintain productive relationships with Legal, Finance, Treasury, Risk, Corporate Secretary, Third Party Risk Management, Audit, Regulatory Relations, Operations, Technology, business partners, senior management, and regulators.
• Strong organizational, analytical, judgment, and execution skills, with the ability to manage multiple priorities, lead complex workstreams, support regulatory or audit deliverables, and drive timely resolution of issues.
• Effective influencing, negotiation, and stakeholder management skills, including the ability to operate successfully in a matrixed environment and provide clear challenge while maintaining constructive relationships.
• Excellent written and verbal communication skills, including the ability to prepare executive-ready materials, regulatory or audit responses, governance reporting, and clear explanations of complex regulatory concepts.
• Experience with some or all of the following regulations strongly preferred: 12 CFR Part 7, 12 CFR 5, Reg Y, Reg YY, 12 CFR 363, 12 CFR 9, 12 CFR Part 30.

Benefits

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Pay

$91,000 - $145,600 USD per year.

Schedule

• Full-time (40 hours per week).
• Domestic travel: Occasional.
• International travel: None.

Physical Requirements

• Performing sedentary work: Continuous (67-100%).
• Performing multiple tasks: Continuous (67-100%).
• Operating standard office equipment: Continuous (67-100%).
• Responding quickly to sounds: Occasional (1-33%).
• Sitting: Continuous (67-100%).
• Standing: Occasional (1-33%).
• Walking: Occasional (1-33%).
• Moving safely in confined spaces: Occasional (1-33%).
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%).
• Squatting: Occasional (1-33%).
• Bending: Occasional (1-33%).
• Reaching forward: Occasional (1-33%).
• Concentrating for long periods of time: Continuous (67-100%).
• Applying common sense to deal with problems involving standardized situations: Continuous (67-100%).
• Reading, writing, and comprehending instructions: Continuous (67-100%).
• Adding, subtracting, multiplying, and dividing: Continuous (67-100%).