Compliance and Legal Operations Analyst
About the Role
The Compliance & Legal Operations Analyst supports the execution and continuous improvement of DTFS North America’s Compliance Management System and legal operations processes. This role assists with key compliance activities across anti-corruption, sanctions compliance, anti-money laundering, integrity, third-party risk management, monitoring, reporting, training, investigations, and policy implementation. The Analyst also serves as a key resource for compliance and legal technology platforms, helping administer systems, improve workflows, develop dashboards and reports, and coordinate cross-functional initiatives. The ideal candidate is detail-oriented, analytical, collaborative, and comfortable using data, technology, and project management skills to strengthen compliance program effectiveness and operational efficiency.
Responsibilities
- Support the execution of core compliance program elements, including risk assessments, monitoring, reporting, training, investigations, and third-party risk management activities.
- Develop and maintain compliance dashboards, reports, and metrics to support program oversight and decision-making.
- Assist with administration and optimization of compliance-related systems (e.g., case management, third-party due diligence tools, and vendor compliance platforms).
- Serve as a key contact for compliance and legal technology tools and platforms.
- Perform system administration activities, including user access management, configuration, and basic troubleshooting.
- Identify and implement opportunities to improve system functionality, integration, and automation.
- Support the evaluation, implementation, and ongoing management of new tools, including AI-enabled solutions.
- Collect, analyze, and interpret data from multiple sources (e.g., hotline, audits, due diligence, vendor compliance, training).
- Design and maintain automated reports and dashboards using tools such as Power BI, Excel, or equivalent.
- Partner with stakeholders to define key performance indicators (KPIs) and improve data quality and governance.
- Support legal operations initiatives, including process mapping, workflow optimization, and tool adoption.
- Coordinate cross-functional projects, tracking milestones, deliverables, and risks.
- Coordinate vendor compliance and third-party due diligence activities, including assisting with onboarding, periodic reviews, and tracking of remediation actions in partnership with cross-functional stakeholders.
- Assist with operational reporting, vendor coordination, and administrative processes as applicable.
- Act as a central point of coordination to ensure alignment, organization, and follow-through on key initiatives.
Requirements
- BS/BA and minimum of 2 years of relevant experience, or at least 5 years of relevant experience in lieu of degree.
- Minimum of 3 years business experience and sufficient stature within the organization to exert influence and credibility.
- Strong communications and facilitation skills, ability to conduct engaging trainings with intercultural understanding and knowledge.
- Familiarity with corporate and local Daimler Truck business practices and sales processes.
- Demonstrated behavior of nurturing a culture of acceptance and support of DEIB efforts.
- An eagerness to share knowledge with colleagues.
- Comprehensive knowledge and experience with change management and compliance, applied business ethics, culture change and communication.
Preferred Qualifications
- Knowledge in applicable international and local laws (Anti-corruption, Anti-Money Laundering), sanctions lists and other applicable regulations and generally accepted CMS framework agreements.
- Experience in (international) sales, business development or network development or similar complex models.
- Experience in continuous improvement methods and program management.
- Professional certifications in compliance, corporate audit or similar.
- Experience managing cross-functional project teams.
- Experience in compliance/legal (related) function, counseling of internationally operating enterprises.
- Appropriate knowledge and experience in Legal, Internal Audit, Accounting or similar.
- Appropriate knowledge in applicable international and local laws (in particular distribution law, Anti-corruption, Anti-Money Laundering, Data Protection), Sanctions Lists and other applicable regulations and generally accepted CMS framework agreements.
- Professional qualification on responsible leadership, compliance or corporate sustainability.
- Knowledge in applicable international and local Antitrust legislation.
Location
This position is open to applicants who can work in (or relocate to) Charlotte, NC US. Relocation assistance is not available for this position.
Schedule
Hybrid (4 days per week in-office / 1 day remote).
Benefits
- Annual bonus program
- 401K company contribution with company match up to 6% as well as non-elective company contribution of 3-7% depending on age
- 4 weeks paid vacation to start
- 13+ calendar holidays
- 8 weeks paid parental leave
- Employee Assistance Program
- Comprehensive healthcare plans and wellness programs
- Onsite fitness (at some locations)
- Tuition assistance
- Volunteer paid time off
- Short-term and long-term disability plans