Compliance Administrator

About the role

The Private Banking Compliance Specialist supports the buildout and ongoing execution of Private Banking's first-line compliance framework. The role exists to help ensure Private Banking can support growth, new initiatives, specialized client needs, and day-to-day business activity. This position serves as Private Banking's designated Compliance Administrator under the Bank's Compliance Program and acts as a primary first-line compliance resource for the division.

Responsibilities

• Supports compliance support for business initiatives, procedure development, compliance program administration, regulatory question coordination, self-testing, training follow-up, regulatory change support, SOX and business continuity coordination, audit and examination support, issue tracking, and corrective action follow-up.
• Serves as Private Banking's designated Compliance Administrator and support execution of the division's assigned responsibilities under the Bank's Compliance Program.
• Leads Compliance focused projects, coordinates Compliance Program deliverables, annual reviews, regulatory risk rating reassessments, attends Compliance Administrator meetings, training completion tracking, and communication of relevant compliance updates.
• Supports growth and client experience by helping the business resolve compliance questions timely, consistently, and with appropriate escalation to Compliance, Legal, Risk, or other subject matter experts when needed.
• Lead the compliance workstream for Private Banking initiatives, new or revised products and services, vendor-related matters, client-facing materials, procedures, and process changes.
• Conduct or coordinate compliance self-testing based on the division’s compliance risk assessment, applicable regulatory risk ratings, and Compliance Program requirements.
• Coordinate Private Banking responses to audit, examination, compliance, SOX, BCM, and risk related document requests and other review activities as applicable.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree with major course work in business administration, finance, accounting, risk management, compliance, law, operations, or a related field preferred.
• Minimum of 3 years of relevant banking, compliance, risk, audit, operations, controls, or financial services experience.
• Experience coordinating deliverables, maintaining documentation, tracking open items, following up with stakeholders, and escalating issues in a business, compliance, risk, operations, or control environment.
• Experience supporting policies, procedures, testing documentation, issue tracking, audit or examination requests, regulatory change activities, or corrective action follow-up.
• Experience in first-line compliance, compliance program administration, compliance self-testing, SOX coordination, BCM administration, regulatory change coordination, audit support, or policy and procedure development preferred.
• Private Banking experience preferred.
• Working in a fast-paced environment with experience in managing multiple tasks simultaneously and prioritizing work efforts.
• Working knowledge of banking operations, compliance requirements, operational controls, risk management practices, and documentation standards.
• Strong organizational skills with the ability to manage multiple deliverables, deadlines, action items, records, and stakeholder follow-ups.
• Strong written communication skills, including the ability to draft, review, and maintain procedures, testing records, issue documentation, management responses, and correction action updates.
• Ability to research compliance related questions, gather relevant information, identify potential issues, document outcomes, and escalate matters appropriately.
• Ability to work effectively with Private Banking leadership and internal partners, including Compliance, Legal, Risk, Internal Audit, Product, Marketing, and other key stakeholders.
• Ability to work in a fast-paced environment, prioritize competing responsibilities, and support timely completion of compliance, control, and documentation related deliverables.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with Archer and Salesforce preferred.

Benefits

Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Pay

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Schedule

This position is full-time.

About Us

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.

Equal Opportunity Employer

We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.