Complex Liability Adjuster – Litigated CGL & BOP Claims

Responsibilities

• Manage litigated and in-suit claims, partnering with defense counsel, experts and vendors throughout the litigation process
• Review policy language and determine coverage, liability, damages, and litigation strategy
• Develop and execute claim resolution plans that support timely and cost-effective outcomes
• Negotiate settlements with claimants, attorneys, and other involved parties
• Maintain accurate claim documentation in accordance with company and regulatory requirements
• Communicate with insureds, claimants, attorneys, vendors, and internal stakeholders

Qualifications

• Minimum 10 years of insurance industry experience, including hands-on Commercial General Liability (CGL) claims handling
• 5+ years of experience managing litigated and in-suit CGL and BOP claims
• Experience handling complex liability exposures, including tow yards, vehicle storage facilities, automotive-related, transportation, or premises liability claims preferred
• Strong understanding of litigation management, claim valuation, and negotiation strategies
• Proven ability to work effectively with defense counsel and manage claims through the litigation lifecycle
• Strong written and verbal communication skills
• Ability to manage multiple complex claims and competing priorities
• Experience using claims management systems and standard business applications

Pay

$70,000 - $115,000

In accordance with applicable pay transparency laws, this range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

Schedule

Hybrid schedule: 2 days remote / 3 in-office

Predictable hours (no nights, weekends, or holidays)

Benefits

• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses