Complex Claim Director-Personal Umbrella (Bodily Injury Liability/Auto/Premises, hybrid)

Principal Duties & Responsibilities

• Proactively handle Personal Umbrella Liability claims, emphasizing detailed investigation, evaluation, and monitoring of primary carrier activities to achieve the best results.
• Investigate and analyze complex coverage issues, providing clear and detailed coverage letters as necessary.
• Conduct timely and comprehensive investigations into liability and damages to recognize exposures early.
• Focus on effective resolution strategies, including timely liability investigations, damage assessments, and reserve setting.
• Ensure adherence to RLI's Best Practices in all claims handling activities.

Education & Experience

• Requires a bachelor’s degree.
• 8+ years of relevant legal or technical claims experience, with a strong background in handling large exposure third-party liability claims on a primary/excess basis.
• Significant experience with policy limit demands in Florida, Texas, and California.
• Ability to excel in a fast-paced environment with minimal supervision.
• Proven ability to work effectively with primary carriers and defense counsel, with in-depth knowledge of umbrella/excess handling and management of outside counsel.
• Extensive knowledge of case law, statutes, and procedures impacting liability claims in Florida, California, New York, and Texas.

Knowledge, Skills, & Competencies

• Strong analytical skills to navigate complex claim processes and develop effective solutions.
• Innovative mindset with the ability to drive improvements within the claims department.
• Excellent communication skills to convey findings and recommendations clearly to internal and external stakeholders.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range $142,828.00 - $208,171.00 Total Rewards At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Financial Incentives Annual bonus plansEmployee stock ownership plan (ESOP)401(k) — automatic 3% company contributionAnnual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)