Compensation and Benefits Manager

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart – We care deeply and commit to do what mattersIntegrity – We build trust through our words and actionsCommunity – Together, we are an unstoppable force for goodBelonging – We serve as allies to the mission, and to each otherProgress – We continually move onward and upward Title: Manager, Benefits & Compensation Reports to: Director, Total RewardsLocation: This role will be remote in the continental US, Alaska, or HawaiiFLSA Status: ExemptHours: Full-timeUnion Status: Non-UnionSalary Range: $85,000–$100,000 Summary:The Benefits & Compensation Manager is a key operational role on Trevor's Total Rewards team, responsible for the day-to-day administration, integrity, and continuous improvement of Trevor's benefits, compensation, and recognition programs. Reporting to the Director, Total Rewards, this manager will translate Trevor's evolving Total Rewards strategy into well-run programs that employees experience as accessible, equitable, and reflective of Trevor's mission and values. This role is both highly hands-on and meaningfully strategic, operating across a fully-remote workforce comprised of union and non-union staff, and 24/7 shift workers. The Benefits & Compensation Manager will own the administration of Trevor's health, welfare, retirement, wellness, and leave programs; partner with the Director on compensation cycles, market benchmarking, and pay equity analysis; and serve as a trusted point of contact for employees navigating their benefits, leaves and accommodations, and pay. As Trevor cultivates its Total Rewards philosophy and implements new initiatives, the Benefits & Compensation Manager will play a central role in operationalizing those changes with care, accuracy, and clarity. The Benefits & Compensation Manager will also serve as the back-up to the Senior Payroll Manager, providing payroll administration support during peak cycles, absences, or coverage needs. While deep payroll expertise is not required, familiarity with payroll fundamentals and a willingness to learn Trevor's payroll operations are essential. The ideal candidate is detail-oriented, mission-aligned, and energized by the opportunity to strengthen the employee experience through thoughtful program administration, clear communication, and continuous improvement. Roles and Responsibilities: Benefits Administration & StrategyAdminister the day-to-day operations of Trevor's benefits programs — including health insurance, retirement plans, wellness programs, voluntary benefits, and employee perks — ensuring accuracy, accessibility, and a high-quality employee experiencePartner with the Director, Total Rewards to evaluate, evolve, and continuously improve benefits offerings to align with Trevor's Total Rewards philosophy and the needs of a diverse, distributed workforce comprised of both union and non-union employeesLead the annual benefits open enrollment process, including planning, employee education, vendor coordination, system configuration, and executionManage relationships with benefits providers, brokers, and external consultants to ensure responsive service, plan integrity, and strong vendor performanceSupport benefits initiatives and changes in partnership with the Director, Total RewardsDevelop and promote wellness initiatives that align with Trevor's commitment to mental health, total wellbeing, and inclusion, ensuring underutilized resources become visible and accessible to staff Compensation Administration & AnalysisPartner with the Director, Total Rewards to operationalize Trevor's compensation strategy, including the annual compensation cycle, merit and increase administration, and recognition programs aligned to Trevor's performance, compensation, and promotion cycle timelinesSupport the analysis, maintenance, and ongoing refresh of Trevor's pay bands and job architecture, contributing to job evaluations, classifications, and leveling consistency across the organizationConduct salary and labor market research, prepare benchmarking analyses, and participate in compensation surveys for competitive and equitable pay practices as neededSupport pay equity audits, internal equity reviews, and compensation reporting as needed to inform decision-making at the Director and CPO level Recognition & RewardsSupport the design, launch, and ongoing administration of Trevor's employee recognition programs, partnering with the Director, Total Rewards and the Director, Talent & Inclusion to ensure recognition reflects Trevor's values and cultureAdminister recognition workflows, employee communications, and reporting to ensure those programs are consistently and equitably applied across the organization Leave & AccommodationsAdminister Trevor's leave and accommodations programs across multiple states, including FMLA leave, state-specific leave, and ADA and religious reasonable accommodationsPartner closely with People Business Partners, Legal, and other People team members to ensure leave and reasonable accommodations are administered with consistency, equity, and care for all Trevor employees Compliance & ReportingEnsure benefits programs comply with all federal, state, and local regulations, including ERISA, ACA, FMLA, COBRA, HIPAA, and other applicable lawsSupport Trevor's benefits and compensation compliance and audit-readiness framework, proactively managing Form 5500 filings, ACA reporting, nondiscrimination testing, pay transparency reporting, and benefits-related audits in partnership with the Director, Total RewardsMaintain accurate employee data across HRIS and vendor systems, conducting routine audits to ensure data integrityReconcile benefits invoices, identify discrepancies, and partner with vendors to drive timely resolution and payment processing Payroll Administration (Back-Up Support)Serve as the designated back-up to the Senior Payroll Manager, providing coverage during peak cycles, absences, and time-sensitive payroll needsSupport biweekly payroll processing in ADP Workforce Now, including timesheet review, deduction validation, and audit checks during back-up coverage Cross-Functional Partnership & OperationsPartner closely with the Director, Total Rewards, the Senior Payroll Manager, People Business Partners, People Operations, Internal Communications, Legal, and Finance to ensure Total Rewards programs are well-coordinated, well-communicated, and well-governedContribute to the development of clear documentation, employee-facing communications, and internal playbooks that build sustainable, scalable Total Rewards processesDemonstrate fair, ethical, and equitable business practices; handle sensitive and confidential information with the utmost discretion and integrityDemonstrate a commitment to fostering and maintaining an environment of inclusion and belonging, modeling Trevor's values in everyday interactions and operational initiativesApproach all work and interactions with empathy and inclusion, to create relationships with teams and individuals at all levels, working closely with colleagues to brainstorm ideas, discuss pros/cons, and develop ways forward, listening and responding to develop mutual understanding and trustCommunicate clearly - both in written and verbal form - for internal audiences, distilling complex information into compelling, easily digestible narratives; conveying information around policies, legal and compliance considerations, and best practices in a way that is understood by staff at all levels Minimum Qualifications:5+ years of progressive experience administering employee benefits and compensation programs, including health insurance, retirement plans, wellness initiatives, and leave policiesStrong working knowledge of ERISA, ACA, FMLA, COBRA, HIPAA, and other federal, state, and local regulations governing benefits and compensationAbility to administer and communicate benefits and compensation programs with an emphasis on inclusivity, accessibility, equity, and employee wellbeingAbility to analyze benefits and compensation data, identify trends, and translate findings into clear recommendationsAbility to explain complex benefits and pay information in a clear, empathetic, and engaging manner to employees at all levelsExperience with HRIS and benefits administration platforms (ADP Workforce Now experience preferred)Experience operating within a unionized environment, including 24/7 shift-based staffExperience supporting Total Rewards within global or internationally distributed organizations is preferredSpanish language proficiency is a plus The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.